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Incorrect or correct rewards? ~_~

Anniversary Rewards

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AStandardGamer #1 Posted 28 November 2018 - 06:04 PM

    Lance-corporal

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  • Member since:
    12-10-2014

Im very confused with this because ingame it tells me I created my account in 2017 whereas I remember creating it before that and if you hover over the (I) Next to battles on this forums it says 2014. I ended up getting the 2017 rewards though

 

IM SO CONFUSED pls help I am obviously a pleb that wants more rewards especially if I created it in 2014.

 

Leave me alone I know my win rate's awful.

Anyone know where I could appeal this or anything? :(

Attached Files

  • Attached File   WOT Account created.png   122.53K

Edited by AStandardGamer, 28 November 2018 - 06:08 PM.


DorsVenabiIi #2 Posted 28 November 2018 - 06:18 PM

    Second Lieutenant

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    03-31-2015
Did you reset your account at any point?

AStandardGamer #3 Posted 28 November 2018 - 06:19 PM

    Lance-corporal

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  • Member since:
    12-10-2014

View PostDorsVenabiIi, on 28 November 2018 - 06:18 PM, said:

Did you reset your account at any point?

 

No I dont remember doing that at all. 

Balc0ra #4 Posted 28 November 2018 - 06:20 PM

    Field Marshal

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Send a ticket to support with any info, inc screens and explain it to them. Nothing we can do to help here. 

 

You can find it via the "player support" button just above here on the left top side. 

 

View PostAStandardGamer, on 28 November 2018 - 06:19 PM, said:

 

No I dont remember doing that at all. 

 

You sure? As your forum profile says 2014, but your in-game service record says 2017. Ticket history should be stored via the player support page. So if you did ask for it, it should be there still. 

 


Edited by Balc0ra, 28 November 2018 - 06:22 PM.


undutchable80 #5 Posted 28 November 2018 - 06:22 PM

    Major

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View PostBalc0ra, on 28 November 2018 - 06:20 PM, said:

Send a ticket to support with any info, inc screens and explain it to them. Nothing we can do to help here. 

 

You can find it via the "player support" button just above here on the left top side. 

In a similar stuation as OP and I also sent a ticket off, but didnt help. Hope OP has better luck



Homer_J #6 Posted 28 November 2018 - 06:25 PM

    Field Marshal

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Did you play WoWP?

dieltdaan #7 Posted 28 November 2018 - 06:26 PM

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  • Member since:
    10-12-2010
i am very pissed of! 

As stated to my left i am a beta player!!! my account created in 2010. I recieved a mere 7 years award !
I feel scammed!

AStandardGamer #8 Posted 28 November 2018 - 06:29 PM

    Lance-corporal

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  • Member since:
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View Postdieltdaan, on 28 November 2018 - 06:26 PM, said:

i am very pissed of! 

As stated to my left i am a beta player!!! my account created in 2010. I recieved a mere 7 years award !
I feel scammed!

 

I feel bad for you man. Rooting for you to get the beta rewards cos a lot of people seem to have a similar issue with the beta rewards.
17:32 Added after 2 minutes

View PostHomer_J, on 28 November 2018 - 06:25 PM, said:

Did you play WoWP?

 

no WOT was the first thing and Ive only ever played WOWS like once and uninstalled earlier this year

 

View Postundutchable80, on 28 November 2018 - 06:22 PM, said:

In a similar stuation as OP and I also sent a ticket off, but didnt help. Hope OP has better luck

I hope you get the rewards its so annoying to think you are getting something then getting a sub-version

 

View PostBalc0ra, on 28 November 2018 - 06:20 PM, said:

Send a ticket to support with any info, inc screens and explain it to them. Nothing we can do to help here. 

 

You can find it via the "player support" button just above here on the left top side. 

 

 

You sure? As your forum profile says 2014, but your in-game service record says 2017. Ticket history should be stored via the player support page. So if you did ask for it, it should be there still. 

 

Thanks so much Ill try that. If you hover over the (I) it says 2014 and I think thats based off of WOT itself not just the forum. Plus I obviously wouldnt make a forum account before playing the game



dieltdaan #9 Posted 28 November 2018 - 06:34 PM

    Private

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  • Member since:
    10-12-2010

View PostAStandardGamer, on 28 November 2018 - 05:29 PM, said:

 

I feel bad for you man. Rooting for you to get the beta rewards cos a lot of people seem to have a similar issue with the beta rewards.

 

I believe WoT did a stupid mistake, when the game was released ALL the account were reset, so in game my account says it was created tuesday 12th of april 2011 which i believe was 2nd day of release.
If you follow that directive, than yes i have an account of 7 years, but than there will be no Alpha or beta rewards, because everyone got reset.
 

Balc0ra #10 Posted 28 November 2018 - 06:34 PM

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View Postundutchable80, on 28 November 2018 - 06:22 PM, said:

In a similar stuation as OP and I also sent a ticket off, but didnt help. Hope OP has better luck

 

Says Feb 1st, 2017 on your service record. So did you do a reset at any point? If so then I suspect that voids any longer rewards. 

BravelyRanAway #11 Posted 28 November 2018 - 06:34 PM

    Field Marshal

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    12-29-2010

View Postdieltdaan, on 28 November 2018 - 05:26 PM, said:

i am very pissed of! 

As stated to my left i am a beta player!!! my account created in 2010. I recieved a mere 7 years award !
I feel scammed!

View Postvuque, on 28 November 2018 - 10:41 AM, said:

Hello everyone, alpha & beta player's rewards were not delivered as intended and those players received 7 years rewards instead (Including me, I am a player since Beta; so I know how disappointing this might be). We are aware of this and working on the fix at this moment. You don't need to do anything, no need to send a ticket to customer service, we will take care of this! ;)

 

We are sorry for this inconvenience and we appreciate your understanding!


 Thank you!



AStandardGamer #12 Posted 28 November 2018 - 06:39 PM

    Lance-corporal

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    12-10-2014

View Postdieltdaan, on 28 November 2018 - 06:34 PM, said:

 

I believe WoT did a stupid mistake, when the game was released ALL the account were reset, so in game my account says it was created tuesday 12th of april 2011 which i believe was 2nd day of release.
If you follow that directive, than yes i have an account of 7 years, but than there will be no Alpha or beta rewards, because everyone got reset.
 

 

In the ticket creation it warns that a lot of beta players havent received the right rewards and they are looking into it so hopefully you will get what you deserve :D

Homer_J #13 Posted 28 November 2018 - 06:39 PM

    Field Marshal

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  • Member since:
    09-03-2010

View Postdieltdaan, on 28 November 2018 - 05:26 PM, said:


As stated to my left i am a beta player!!! my account created in 2010. I recieved a mere 7 years award !
 

 

That issue is known about and is being worked on.

 

2014 accounts showing as 2017 is different.



AStandardGamer #14 Posted 28 November 2018 - 06:44 PM

    Lance-corporal

  • Player
  • 3321 battles
  • 58
  • [-HOW-] -HOW-
  • Member since:
    12-10-2014

View PostHomer_J, on 28 November 2018 - 06:39 PM, said:

 

That issue is known about and is being worked on.

 

2014 accounts showing as 2017 is different.

Yeah idk why its happened or if I just have dementia or something



jabster #15 Posted 28 November 2018 - 06:50 PM

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    12-30-2010

Try raising a ticket here to see if that works.

 

https://eu.wargaming.net/support/en/products/wot/help/7985/23310/



SiliconSidewinder #16 Posted 28 November 2018 - 06:51 PM

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View PostAStandardGamer, on 28 November 2018 - 06:44 PM, said:

Yeah idk why its happened or if I just have dementia or something

 

well forum say 2014 and forum is *right so make a picture of that and hand it in with a ticket to the support.

 

Edit: forgot a word :facepalm:


Edited by SiliconSidewinder, 28 November 2018 - 07:10 PM.


AStandardGamer #17 Posted 28 November 2018 - 06:58 PM

    Lance-corporal

  • Player
  • 3321 battles
  • 58
  • [-HOW-] -HOW-
  • Member since:
    12-10-2014

View Postjabster, on 28 November 2018 - 06:50 PM, said:

Try raising a ticket here to see if that works.

 

https://eu.wargaming.net/support/en/products/wot/help/7985/23310/

 

View PostSiliconSidewinder, on 28 November 2018 - 06:51 PM, said:

 

well forum say 2014 and forum is so make a picture of that and hand it in with a ticket to the support.

 

Yeah Ive done both of those things thanks!



Homer_J #18 Posted 28 November 2018 - 06:58 PM

    Field Marshal

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  • [WJDE] WJDE
  • Member since:
    09-03-2010

View Postundutchable80, on 28 November 2018 - 05:22 PM, said:

In a similar stuation as OP and I also sent a ticket off, but didnt help. Hope OP has better luck

 

View PostAStandardGamer, on 28 November 2018 - 05:39 PM, said:

 

In the ticket creation it warns that a lot of beta players havent received the right rewards and they are looking into it so hopefully you will get what you deserve :D

 

Can you both use the link Jabster posted.  WG are aware there are other issues besides the closed beta tester one.

AStandardGamer #19 Posted 28 November 2018 - 07:00 PM

    Lance-corporal

  • Player
  • 3321 battles
  • 58
  • [-HOW-] -HOW-
  • Member since:
    12-10-2014

View PostHomer_J, on 28 November 2018 - 06:58 PM, said:

 

 

Can you both use the link Jabster posted.  WG are aware there are other issues besides the closed beta tester one.

 

Yeah thats what I did :P sorry i wasnt sure where to go before I should have just looked for the support thing though :/

Banelord #20 Posted 28 November 2018 - 07:08 PM

    Lieutenant

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Did get the 6th year gift. But i was in the wot beta ...

See what excuses the WoT support will pull off.







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