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Updater not working?


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azatoth668 #1 Posted 06 April 2019 - 05:07 AM

    Corporal

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  • 140
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  • Member since:
    04-28-2012

I wanted to play the marathon for the t8 US TD.

But I get an "updater broken we are working on it" msg?



azatoth668 #2 Posted 06 April 2019 - 10:36 AM

    Corporal

  • Player
  • 28501 battles
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  • Member since:
    04-28-2012
Tried once more same message.

XxKuzkina_MatxX #3 Posted 06 April 2019 - 11:39 AM

    Lieutenant Сolonel

  • Player
  • 53200 battles
  • 3,316
  • [SPIKE] SPIKE
  • Member since:
    04-02-2016

Do you get this error message?

 



Homer_J #4 Posted 06 April 2019 - 12:57 PM

    Field Marshal

  • Beta Tester
  • 31180 battles
  • 33,683
  • [WJDE] WJDE
  • Member since:
    09-03-2010

Are you using the launcher or Game Centre?

 

Just tried the Game Centre on my 2nd system and it's updating fine.


Edited by Homer_J, 06 April 2019 - 01:02 PM.


Alabamatick #5 Posted 06 April 2019 - 05:16 PM

    Lieutenant Сolonel

  • Player
  • 31849 battles
  • 3,292
  • Member since:
    04-11-2011

I just used the launcher, got a launcher update and 2 small patches and it worked fime

 

did you mean you tried to login and was told to update and tried to use the in client updater ?



azatoth668 #6 Posted 07 April 2019 - 03:50 AM

    Corporal

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  • 28501 battles
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  • Member since:
    04-28-2012

I get this message:

Posted Image



SuedKAT #7 Posted 07 April 2019 - 04:05 AM

    Lieutenant General

  • Player
  • 12154 battles
  • 7,692
  • [T-D-U] T-D-U
  • Member since:
    08-21-2014

Game Center don't like it when you don't run it as an administrator and it's quite common that it have issues with active WG processes which is easiest to get around by restarting your computer, if that don't work try killing every WG related process via the Task Manager.

 

https://eu.wargaming.net/support/en/products/wgc/article/10300/#section_3

Also you tried everything in the article above? 



azatoth668 #8 Posted 07 April 2019 - 04:31 AM

    Corporal

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  • 28501 battles
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  • Member since:
    04-28-2012
Removed WoT, tried reinstalling WG center unable to do so. Sent a ticket.

SuedKAT #9 Posted 07 April 2019 - 04:41 AM

    Lieutenant General

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  • 12154 battles
  • 7,692
  • [T-D-U] T-D-U
  • Member since:
    08-21-2014
Hmm what exactly happens when you try to uninstall Game Center? 

azatoth668 #10 Posted 07 April 2019 - 09:46 AM

    Corporal

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  • Member since:
    04-28-2012

View PostSuedKAT, on 07 April 2019 - 04:41 AM, said:

Hmm what exactly happens when you try to uninstall Game Center? 

 

I have not removed the Game Center, I removed WoT only and that did not work. Might try game center next.

Block Quote

 Thank you for contacting Wargaming Player Support.

I am sorry for this inconveniences. 

We are aware of this problem and our specialists are currently working hard to solve this situation as soon as possible!

Thank you for your patience and understanding.

If you have any other questions, please do not hesitate to contact us.

I wish you a lovely day and good luck on the battlefield!

Kind regards, 

 

So I guess its wait and see and miss the US TD marathon. :(


Edited by azatoth668, 07 April 2019 - 02:34 PM.


SuedKAT #11 Posted 07 April 2019 - 02:49 PM

    Lieutenant General

  • Player
  • 12154 battles
  • 7,692
  • [T-D-U] T-D-U
  • Member since:
    08-21-2014

To avoid missing out on the US TD marathon you can download the old stable launcher here:

http://forum.worldoftanks.eu/index.php?/topic/690987-old-wot-eu-launcher-download/page__st__20

 

I'm using the same thing my self at the moment and if you want to keep using Game Center after Support have solved it's current issues you can just switch back to it, not a solution but at least a workaround :)



Bordhaw #12 Posted 13 April 2019 - 11:01 AM

    Colonel

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View PostSuedKAT, on 07 April 2019 - 03:41 AM, said:

Hmm what exactly happens when you try to uninstall Game Center? 

 

It breaks launching the game. So you have to reinstall it to play again. 

SuedKAT #13 Posted 13 April 2019 - 02:54 PM

    Lieutenant General

  • Player
  • 12154 battles
  • 7,692
  • [T-D-U] T-D-U
  • Member since:
    08-21-2014

View PostBordhaw, on 13 April 2019 - 11:01 AM, said:

 

It breaks launching the game. So you have to reinstall it to play again. 

 

Nah it's rather the reverse for most, Game Center breaks the ability to launch the game so you uninstall it and install the old stable launcher instead to get stuff working, however in this case it seemed like there was installation problems.




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