Jump to content


Constant Crashes to Desktop

ctd crash to desktop

  • Please log in to reply
8 replies to this topic

sniper_pixie #1 Posted 25 April 2019 - 04:47 PM

    Sergeant

  • Player
  • 55995 battles
  • 260
  • Member since:
    12-15-2011
I've played 23 games today and had 40 crashes to desktop. Most crashes occur when trying to actually start the game, so if I crash at the start of a battle, it may take 7 or 8 attempts over the next 5 minutes to get back into it. This has been pretty standard for the last couple of years. I lost two battles today that I might have made a difference in had I played from the start. The other games I missed the start of were won or lost regardless of whether I'd been playing or not.
 
Wargames' tech department is no help. They either tell me my drivers are out of date, which they aren't, or that my ISP is responsible for packet loss, which is also unlikely as I log in at different times from various places across England and Wales, or both.
 
I don't use any mods. I have uninstalled and reinstalled both the game and game centre several times.
 
I've just tried to log in several times now without making it as far as the garage. Included is the last part of the Python log and the last .dmp file created. Anyone got any ideas about what I can try?
 
Windows 10, Intel i5-7300HQ @ 2.5Ghz, 8 GB Ram, NVIDIA GeForce GTX 960M
 
WorldOfTanks 1.4.1.0 (compiled at 03:04:53 Apr  1 2019) starting on Thu Apr 25 16:10:50 2019
2019-04-25 16:10:57.882: INFO: [Config] Command line: E:/Games/World_of_Tanks_EU/WorldOfTanks.exe --wgc_launched
2019-04-25 16:11:00.769: INFO: [SOUND] Start loading Main task
2019-04-25 16:11:00.769: INFO: [SOUND] Start loading Mod task
2019-04-25 16:11:01.280: TRACE: monkeyPatchOpen: BWUtil.monkeyPatchOpen: Patching open() True
2019-04-25 16:11:01.280: INFO: [Config] Default encoding set to utf-8
2019-04-25 16:11:01.282: TRACE: revertPatchedOpen: BWUtil.revertPatchedOpen: Reverting open()
2019-04-25 16:11:01.304: INFO: [PY_DEBUG] Release Client - Content Type: sd
2019-04-25 16:11:01.304: INFO: [PY_DEBUG] Checking E:/Games/World_of_Tanks_EU/res_mods/1.4.1.2/: mods not found
2019-04-25 16:11:01.304: INFO: [PY_DEBUG] Checking E:/Games/World_of_Tanks_EU/mods/1.4.1.2/: mods not found
2019-04-25 16:11:02.564: INFO: [Scaleform] Create GUI Component: 'empty'
2019-04-25 16:11:02.565: INFO: [Scaleform] Change Owner on GUI Component: 'empty' -> 'loading_screen.gui'
2019-04-25 16:11:02.595: INFO: [Scaleform] Create GUI Component: 'FlashGUIComponent'
2019-04-25 16:11:02.595: INFO: [Scaleform] Change Owner on GUI Component: 'FlashGUIComponent' -> 'gui/flash/gameLoadingApp.swf'
2019-04-25 16:11:02.596: INFO: [gui.Scaleform.game_loading] Build: RELEASE 03:04:53 Apr  1 2019. Version: 2.8.0
2019-04-25 16:11:02.596: INFO: [gui.Scaleform.game_loading] App Startup
2019-04-25 16:11:02.916: DEBUG: [helpers.uniprof.regions] Region is entered: label=offline.game_loading, color=0xCE2606
2019-04-25 16:11:03.490: INFO: [gui.Scaleform.game_loading] Registering graphics settings
2019-04-25 16:11:03.491: INFO: [gui.Scaleform.game_loading] Preloading Resources
2019-04-25 16:11:15.831: WARNING: [web_client_api] Do not use "required" and "default" at the same time!
2019-04-25 16:11:16.947: WARNING: [WARNING] (scripts/common/DestructiblesCache.py, 516): Failed to read hitEffect name in objects/misc/bbox/bboxcube_D2x2.model
2019-04-25 16:11:16.947: WARNING: [WARNING] (scripts/common/DestructiblesCache.py, 516): Failed to read hitEffect name in objects/misc/bbox/bboxcube_D2x2.model
2019-04-25 16:11:16.947: WARNING: [WARNING] (scripts/common/DestructiblesCache.py, 516): Failed to read hitEffect name in objects/misc/bbox/bboxcube_D2x2.model
2019-04-25 16:11:16.947: WARNING: [WARNING] (scripts/common/DestructiblesCache.py, 516): Failed to read hitEffect name in objects/misc/bbox/bboxcube_D2x2.model
2019-04-25 16:11:16.947: WARNING: [WARNING] (scripts/common/DestructiblesCache.py, 516): Failed to read hitEffect name in objects/misc/bbox/bboxcube_D2x2.model
2019-04-25 16:11:16.947: WARNING: [WARNING] (scripts/common/DestructiblesCache.py, 516): Failed to read hitEffect name in objects/misc/bbox/bboxcube_D2x2.model
2019-04-25 16:11:16.948: WARNING: [WARNING] (scripts/common/DestructiblesCache.py, 516): Failed to read hitEffect name in objects/misc/bbox/bboxcube_D2x2.model
2019-04-25 16:11:16.948: WARNING: [WARNING] (scripts/common/DestructiblesCache.py, 516): Failed to read hitEffect name in objects/misc/bbox/bboxcube_D2x2.model
2019-04-25 16:11:16.975: INFO: [gui.Scaleform.app_factory] Creating app: scaleform/lobby
2019-04-25 16:11:17.778: INFO: [Scaleform] Create GUI Component: 'UiRenderComponent'
2019-04-25 16:11:17.779: INFO: [Scaleform] Create GUI Component: 'FlashGUIComponent'
2019-04-25 16:11:17.779: INFO: [Scaleform] Change Owner on GUI Component: 'FlashGUIComponent' -> 'gui/flash/lobby.swf'
2019-04-25 16:11:18.200: INFO: [gui.Scaleform.app_factory] Creating app: scaleform/lobby
2019-04-25 16:11:18.200: INFO: [gui.app_loader.loader] Space is changed: WaitingSpace() -> LoginSpace()
2019-04-25 16:11:18.201: INFO: [SOUND] Start loading Login task
2019-04-25 16:11:18.201: INFO: [WebBrowser] WebExternalCache init
2019-04-25 16:11:18.203: INFO: [web.cache.web_cache] WebDownloader created. Workers: 2
2019-04-25 16:11:18.205: INFO: [web.cache.web_cache] WebStorage created. Name: web_cache Workers: 2
2019-04-25 16:11:18.205: INFO: [helpers.web.app_storage] WebCache start loading from disk...
2019-04-25 16:11:18.320: INFO: [helpers.web.app_storage] WebCache size on disk: 43.0 Mb
2019-04-25 16:11:18.320: INFO: [helpers.web.app_storage] WebCache loading finished
2019-04-25 16:11:18.321: INFO: [web.cache.web_cache] Web prefetch started...
2019-04-25 16:11:18.321: INFO: [web.cache.web_cache] Download manifest file: https://wgcg-eu.warg...t_static_lists/
2019-04-25 16:11:20.829: INFO: [Scaleform] Destroy GUI Component: 'loading_screen.gui'
2019-04-25 16:11:20.972: INFO: [SOUND] Task Main loaded in 20.203041 seconds. Size: 31.150658 Mb
2019-04-25 16:11:20.972: INFO: [SOUND] Task Login loaded in 2.770678 seconds. Size: 16.828861 Mb
2019-04-25 16:11:20.978: INFO: [Scaleform] Destroy GUI Component: 'gui/flash/gameLoadingApp.swf'
2019-04-25 16:11:20.983: INFO: [gui.app_loader.loader] App is initializing: scaleform/lobby
2019-04-25 16:11:21.323: INFO: [gui.app_loader.loader] App is initialized: scaleform/lobby
2019-04-25 16:11:21.831: INFO: [web.cache.web_cache] Manifest downloaded: https://wgcg-eu.warg...t_static_lists/
2019-04-25 16:11:22.038: INFO: [web.cache.web_cache] There are no new files in manifest
2019-04-25 16:11:22.039: INFO: [web.cache.web_cache] WebDownloader destroyed
2019-04-25 16:11:22.040: INFO: [web.cache.web_cache] Web prefetch finished
2019-04-25 16:11:22.041: INFO: [web.cache.web_cache] Summary: Downloaded: 0 / 0. Stored: 0 / 0. Size: 0
2019-04-25 16:11:22.044: INFO: [web.cache.web_cache] Total prefetch time: 3.719999313354492
2019-04-25 16:11:26.386: INFO: [WGC] Token2 Login Prepared
2019-04-25 16:11:26.388: NOTICE: [NOTE] (scripts/client/connection_mgr.py, 242): User authentication method: token2
2019-04-25 16:11:27.476: NOTICE: [NOTE] (scripts/client/helpers/statistics.py, 212): HANGAR LOADING STATE: LOGIN - 37.216999054
2019-04-25 16:11:27.478: NOTICE: [NOTE] (scripts/client/helpers/statistics.py, 212): HANGAR LOADING STATE: CONNECTED - 37.21900177
2019-04-25 16:11:28.586: NOTICE: [NOTE] (scripts/client/account_helpers/settings_core/options.py, 730): Change state of voip: (True,)
2019-04-25 16:11:28.588: NOTICE: [NOTE] (scripts/client/helpers/statistics.py, 212): HANGAR LOADING STATE: SHOW GUI - 38.3289985657
2019-04-25 16:11:49.311: NOTICE: [NOTE] (scripts/client/helpers/statistics.py, 212): HANGAR LOADING STATE: QUESTS SYNC - 59.0519981384
2019-04-25 16:11:49.468: NOTICE: [NOTE] (scripts/client/helpers/statistics.py, 212): HANGAR LOADING STATE: USS SYNC - 59.2089996338
2019-04-25 16:11:49.880: ERROR: [ERROR] (scripts/client/gui/shared/gui_items/Vehicle.py, 545): Compensation currency and purchase currency do not match
2019-04-25 16:11:50.799: ERROR: [ERROR] (scripts/client/gui/shared/gui_items/Vehicle.py, 545): Compensation currency and purchase currency do not match
2019-04-25 16:11:52.458: ERROR: [ERROR] (scripts/client/gui/shared/gui_items/Vehicle.py, 545): Compensation currency and purchase currency do not match
2019-04-25 16:11:52.900: INFO: [gui.game_control.wallet] Wallet status changed: AVAILABLE(2)
2019-04-25 16:11:53.679: NOTICE: [NOTE] (scripts/client/helpers/statistics.py, 212): HANGAR LOADING STATE: SPACE LOADING START - 63.4189987183
2019-04-25 16:11:53.970: INFO: [SOUND] Start loading hangar_v3 task
2019-04-25 16:11:53.971: NOTICE: [NOTE] (scripts/client/game.py, 469): [SPACE] Loading space: spaces/hangar_v3
2019-04-25 16:11:53.983: INFO: [gui.app_loader.loader] Space is changed: LoginSpace() -> LobbySpace()


890 #2 Posted 25 April 2019 - 06:10 PM

    Captain

  • Player
  • 44904 battles
  • 2,087
  • [MEDAR] MEDAR
  • Member since:
    12-04-2011

In all python logs i have next line is something like:

2019-04-24 19:16:51.637: INFO: [SOUND] Task hangar_v3 loaded in 4.575262 seconds. Size: 78.653908 Mb

 

Maybe you have problem with sound, realtek drivers...?



sniper_pixie #3 Posted 25 April 2019 - 07:40 PM

    Sergeant

  • Player
  • 55995 battles
  • 260
  • Member since:
    12-15-2011

Under Sound, video and game controllers I have:

 

Intel® Display Audio

NVIDEA Virtual Audio Device (Wave Extensible) (WDM)

Realtek High Definition Audio

 

The drivers for each are up to date, which is 2017 according to the Realtek Website and within the last couple of months for the others.

 

Just tried again and got past the SOUND bit this time. And then crashed...

 

2019-04-25 19:58:54.695: ERROR: [ERROR] (scripts/client/gui/shared/gui_items/Vehicle.py, 545): Compensation currency and purchase currency do not match
2019-04-25 19:58:55.277: ERROR: [ERROR] (scripts/client/gui/shared/gui_items/Vehicle.py, 545): Compensation currency and purchase currency do not match
2019-04-25 19:58:57.259: ERROR: [ERROR] (scripts/client/gui/shared/gui_items/Vehicle.py, 545): Compensation currency and purchase currency do not match
2019-04-25 19:58:57.698: INFO: [gui.game_control.wallet] Wallet status changed: AVAILABLE(2)
2019-04-25 19:58:58.490: NOTICE: [NOTE] (scripts/client/helpers/statistics.py, 212): HANGAR LOADING STATE: SPACE LOADING START - 64.8079986572
2019-04-25 19:58:58.779: INFO: [SOUND] Start loading hangar_v3 task
2019-04-25 19:58:58.779: NOTICE: [NOTE] (scripts/client/game.py, 469): [SPACE] Loading space: spaces/hangar_v3
2019-04-25 19:58:58.797: INFO: [gui.app_loader.loader] Space is changed: LoginSpace() -> LobbySpace()
2019-04-25 19:59:02.353: WARNING: [gui.Scaleform.framework.managers.containers] Loading of view Hangar[0x42d905f0]=[key=ViewKey[alias=hangar, name=hangar], scope=SimpleScope[0x1ee3dd30]=[scopeType=subView, parentScope=SimpleScope[0x1ee3dcb0]=[scopeType=view, parentScope=GlobalScope[0x1ee3dc70]=[scopeType=global, parentScope=None]]], state=0] is requested but the container subView is still not exist!
2019-04-25 19:59:02.811: INFO: [SOUND] Task hangar_v3 loaded in 4.032493 seconds. Size: 78.653908 Mb
2019-04-25 19:59:03.867: ERROR: [ERROR] (scripts/client/gui/shared/gui_items/Vehicle.py, 545): Compensation currency and purchase currency do not match
2019-04-25 19:59:03.868: ERROR: [ERROR] (scripts/client/gui/shared/gui_items/Vehicle.py, 545): Compensation currency and purchase currency do not match
2019-04-25 19:59:03.870: ERROR: [ERROR] (scripts/client/gui/shared/gui_items/Vehicle.py, 545): Compensation currency and purchase currency do not match
2019-04-25 19:59:04.274: NOTICE: [NOTE] (scripts/client/helpers/statistics.py, 212): HANGAR LOADING STATE: HANGAR UI READY - 70.5920028687
2019-04-25 19:59:04.274: NOTICE: [NOTE] (scripts/client/helpers/statistics.py, 239): HANGAR LOADING STATE: SUMMARY TOTAL = 32.0350036621


Edited by sniper_pixie, 25 April 2019 - 08:02 PM.


Bracciano_gatto #4 Posted 25 April 2019 - 07:58 PM

    Staff Sergeant

  • Player
  • 2481 battles
  • 324
  • Member since:
    09-07-2018
.

Edited by Bracciano_gatto, 25 April 2019 - 10:40 PM.


_Patrol #5 Posted 25 April 2019 - 08:34 PM

    Field Marshal

  • Community Contributor
  • 39839 battles
  • 33,628
  • [AW-LE] AW-LE
  • Member since:
    03-07-2011

View Postsniper_pixie, on 25 April 2019 - 08:40 PM, said:

Under Sound, video and game controllers I have:

(...)

Attach dxdiag.txt



sniper_pixie #6 Posted 25 April 2019 - 08:57 PM

    Sergeant

  • Player
  • 55995 battles
  • 260
  • Member since:
    12-15-2011
Here you go. Thanks for taking an interest!

Attached Files

  • Attached File   DxDiag.txt   128.42K


_Patrol #7 Posted 25 April 2019 - 10:12 PM

    Field Marshal

  • Community Contributor
  • 39839 battles
  • 33,628
  • [AW-LE] AW-LE
  • Member since:
    03-07-2011

Thank u.

 

1. Turn off wot and game center please.

2. update Nahimic

3. Restart windows

4. Run game

 



sniper_pixie #8 Posted 26 April 2019 - 09:50 AM

    Sergeant

  • Player
  • 55995 battles
  • 260
  • Member since:
    12-15-2011

That appears to have done it. Never heard of Nahimic before. So simple, yet Support unable to help at all.

 

Thanks a lot. Appreciate it.



_Patrol #9 Posted 26 April 2019 - 12:21 PM

    Field Marshal

  • Community Contributor
  • 39839 battles
  • 33,628
  • [AW-LE] AW-LE
  • Member since:
    03-07-2011
You're welcome.





Also tagged with ctd, crash to desktop

1 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users