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Player support down ?


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deppe_2019 #1 Posted 26 June 2019 - 06:37 AM

    Private

  • Player
  • 799 battles
  • 4
  • Member since:
    05-13-2019

Every time i try to file a ticket i get a message that player support is down ?

 

Sorry we are have technical issues at the moment please try again later for 3 days now ?



Homer_J #2 Posted 26 June 2019 - 09:00 AM

    Field Marshal

  • Beta Tester
  • 31689 battles
  • 34,759
  • [WJDE] WJDE
  • Member since:
    09-03-2010
Try a different web browser or try clearing your web browser cache and cookies.

deppe_2019 #3 Posted 26 June 2019 - 11:24 AM

    Private

  • Player
  • 799 battles
  • 4
  • Member since:
    05-13-2019

Tried it on 4 diffrent units, it has nothing to do with my browsers.

 

Macbook with crome 

PC with IE and firefox 

Laptop with IE

PC with Firefox and Crome

 

really this just sucks.....



Homer_J #4 Posted 26 June 2019 - 11:40 AM

    Field Marshal

  • Beta Tester
  • 31689 battles
  • 34,759
  • [WJDE] WJDE
  • Member since:
    09-03-2010
Could it be some internet security on your router or ISP blocking it?

Shad0wize #5 Posted 26 June 2019 - 11:44 AM

    Staff Sergeant

  • Player
  • 12636 battles
  • 339
  • [WUN-2] WUN-2
  • Member since:
    03-12-2014
I can make it work if you've got TeamSpeak, might need TeamViewer too, or I can record a video and show you how to do it.

deppe_2019 #6 Posted 26 June 2019 - 11:44 AM

    Private

  • Player
  • 799 battles
  • 4
  • Member since:
    05-13-2019
Did it from work , home and mobile :) ... if you can make a video i am farily good on computers. 

Edited by deppe_2019, 26 June 2019 - 11:45 AM.


Shad0wize #7 Posted 26 June 2019 - 11:45 AM

    Staff Sergeant

  • Player
  • 12636 battles
  • 339
  • [WUN-2] WUN-2
  • Member since:
    03-12-2014

So you managed to get it to work? Nice.

 

EDIT: It's not the ISP, somebody from IT is doing it for some reason every now and then. You can still send it through via a rather easy bypass.


Edited by Shad0wize, 26 June 2019 - 11:46 AM.


deppe_2019 #8 Posted 26 June 2019 - 11:47 AM

    Private

  • Player
  • 799 battles
  • 4
  • Member since:
    05-13-2019

Nope did not get it to work......

 

i did it on 3 diffrent ISPs on 4 diffrent computers with 4 diffrent browsers and 3 diffrently routed networks 

 

and its still not working 

 


Edited by deppe_2019, 26 June 2019 - 11:48 AM.


Shad0wize #9 Posted 26 June 2019 - 11:50 AM

    Staff Sergeant

  • Player
  • 12636 battles
  • 339
  • [WUN-2] WUN-2
  • Member since:
    03-12-2014
I messaged you, I'll pm you my teamspeak address. I will help you there :)




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