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Can someone pls analysis crashlog?


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Owi #1 Posted 29 June 2019 - 09:35 PM

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The game crash on Grandbattles. I run a few mods. Aslain Modpack stuff.

zip with crashlogs are on attachment.

 

thanks for any help.

Attached Files

  • Attached File   1e64d41e-6908-42c4-a160-ed5fdf62a69a.zip   150.66K


SuedKAT #2 Posted 29 June 2019 - 10:56 PM

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To make it easier to diagnose it's best to also supply an DxDiag: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe

 

While doing that also open the DxDiag text file and press CTRL+F and search for "Sound Devices" and check the date of the sound driver you're using, it's quite likely manufacture will be Realtek Semiconductor Corp. and those get updated if not weekly at least monthly, if it's a driver that ain't from the last months you'll most likely have your culprit right there. Also if you happen to run an MSI or Asus computer/mobo you most likely also will have applications installed that can cause issues if not updated, like for example Nahimic or Sonic Studio.



Owi #3 Posted 30 June 2019 - 12:23 AM

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My comp runs fine. I have no issues with other games. I never had crashes with WOT the last couple years. This started after patch 1.5 .. and only appears in grandbattles. Why wouldt this be caused by sounddriver ( i have a extern USB soundrack :P) or the mainboard drivers?
23:28 Added after 5 minutes
dxdiag attached

Attached Files

  • Attached File   DxDiag.txt   97.2K

Edited by Owi, 30 June 2019 - 12:28 AM.


SuedKAT #4 Posted 30 June 2019 - 04:27 AM

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The most common issue lately have been out of date sound drivers and yours are pretty old so I would prioritize updating them (all of them), you're also using an old version of Windows so you're most likely are missing some updates as well, if none come up when you do a search for updates run the Disk Cleanup tool and do this:

 

View PostSuedKAT, on 02 June 2019 - 04:48 AM, said:

 

Select C and then it will do a quick scan and present you with a Window that looks like this:

Then when you click on Clean up system files it will just scan for system files and end up looking like this:

 

Then you can click what you want to clean and what you want to save, you want to save the "System Restore points" and if you got the option to compress the drive don't enable it, other than that I tend to clean all of it but you can click on each item to see a description of what it is and what it does. You'll most likely have old Windows update files and logs taking up space and at times removing those can make updates you didn't know you were missing appear when you run Windows Update.

 

You're also using a ROCCAT gaming mouse so I assume you got drivers and possibly some software for that as well and that have been an issue in the past:

View PostDerpGaming99, on 20 December 2018 - 05:57 PM, said:

Uninstall ALL Roccat Drivers and delete every folder from Roccat. Then try again. This solved it for me

 

View PostCosijeaaak, on 21 December 2018 - 06:27 PM, said:

Man i could kiss you. I tried EVERYTHING. Nothing helped. Uninstalled all Roccat SW boom game is running.

 

http://forum.worldoftanks.eu/index.php?/topic/669125-game-keeps-crashing-to-desktop-more-and-more/page__st__60__pid__16473825#entry16473825

 

You might just need to update the drivers and/or the software that comes with the mouse, I haven't used anything from them before but an un-updated Steel Series Engine will cause crashes as an example so it's most likely the same deal for the Roccat mouse.

 

I'm also a bit unsure about your GPU drivers, they are from 17.12.2017 which is rather old, was quite a while ago since I ran AMD, but there seem to be newer drivers available here: 

https://www.amd.com/en/support/graphics/amd-radeon-r9-series/amd-radeon-r9-300-series/amd-radeon-r9-390



Owi #5 Posted 30 June 2019 - 02:54 PM

    Lance-corporal

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Thanks for your help m8.

I updated windows the last 5 hours .. men i hate windowsupadte =)

Graphics are updated aswell.

Roccat is keyboard / mouse is logitech. I diseabled roccat software.

Shame i bought roccat mouse this week :) Hope it not cause problems.

I diseabled onboard soundcard since i dont have use of it.

Extern soundcard drivers cant be upgraded - no new drivers

 

there is a new dxdiaglog

anymore suggestions?

 

will see how WOT behaives now.

 

greatings Owi

Attached Files

  • Attached File   DxDiag.txt   87.81K


Owi #6 Posted 30 June 2019 - 03:32 PM

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Nope sadly 5 hours updates wasnt succesfull.

Crashes in middle of grandbattles. :/

 

Seems XVM is crashing it?

 

 

Attached Files

  • Attached File   f17498dd-83f9-4c7f-a4f1-d37784e9625b.zip   272.76K


Owi #7 Posted 30 June 2019 - 06:44 PM

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Got 2 Grandbattles running fine today.

After deinstalling Oldscools Spotterchatmod and Battlehints it seems to work now. Will have to do more research.



_Patrol #8 Posted 01 July 2019 - 11:24 AM

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2019-06-30 15:56:51.159: INFO: [PY_DEBUG] Checking G:/WorldofTanks/res_mods/1.5.1.1/: mods found
2019-06-30 15:56:51.159: INFO: [PY_DEBUG] Checking G:/WorldofTanks/mods/1.5.1.1/: mods found

Uninstall mods clear cache and check integrity.

https://eu.wargaming.net/support/en/products/wot/article/10218

https://eu.wargaming.net/support/en/products/wot/article/23175

 



Owi #9 Posted 08 July 2019 - 06:35 PM

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Crashed again today on Nebelburg Tier X .. :(

Attached Files

  • Attached File   5f906f8a-9a87-4f48-814c-1f1e9f408e5b.zip   320.55K

Edited by Owi, 08 July 2019 - 06:45 PM.





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