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SMS confirmation code takes forever!


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NOR_Leopard_2A7 #1 Posted 05 July 2019 - 10:36 PM

    Lance-corporal

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    08-05-2013

I'll post this here as there's no topic for accounts and account management:

 

Why is that in just about all websites I visit that require me to get an sms with a code that I need to input, it takes less than five seconds to receive the code, but with WGs account management solution, the code doesn't come at all? I've been waiting for over five minutes now, this shouldn't take more than a few seconds...



Homer_J #2 Posted 05 July 2019 - 11:35 PM

    Field Marshal

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Nobody reading this can answer your question.

 

The answer probably lies with the company WG use for sending out SMS messages.  From experience they can be quite variable in reliability and speed.



onderschepper #3 Posted 05 July 2019 - 11:54 PM

    Warrant Officer

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    05-17-2019

The SMS service used for the purchase of Gold responds within seconds every time.

 

Account Management may use a different service provider, or there may have been technical difficulties when you tried.



NOR_Leopard_2A7 #4 Posted 06 July 2019 - 12:31 AM

    Lance-corporal

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    08-05-2013
It's not the first time this has happened. I still don't have any code.

Bordhaw #5 Posted 06 July 2019 - 02:57 PM

    Brigadier

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    01-29-2017

View PostNOR_Leopard_2A7, on 05 July 2019 - 09:36 PM, said:

I'll post this here as there's no topic for accounts and account management:

 

Why is that in just about all websites I visit that require me to get an sms with a code that I need to input, it takes less than five seconds to receive the code, but with WGs account management solution, the code doesn't come at all? I've been waiting for over five minutes now, this shouldn't take more than a few seconds...

 

https://eu.wargaming.../article/10190/

DarkAri #6 Posted 06 July 2019 - 04:27 PM

    Moderator

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    02-23-2012
Please contact Customer support over this issue. On the forum nobody will resolve sms issue for you. 




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