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No Price for Tank Grand Prix


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Anansi_Da_Animal #1 Posted 30 September 2019 - 08:15 AM

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Hi, I'm writing a post here, because I was told by a support member to write in here. My problem is not getting 7 days of premium account, for getting to 1/32 of the tournament. I know that prizes for tournaments are given out within 2 weeks from the tournament, but... I was given that 7 days of premium account yesterday (29.09)... BUT NOT TO WORLD OF TANKS!. I had 17 days of premium account left, and there was a notification in garage, that my premium account was prolonged to 06.10 (which would be incorrect data including my 17 days left by the way), and I didn't get nothing except 7 days of premium for Warships and Warplanes (the games that I don't play whatsoever!!). Oh, and by the way my friend from the team hasn't had a premium account, and he got 7 days of premium (for WoT ofc). I'm including screenshots from both Saturday (28.09) where you can see that I have 18 days of premium, and next screenshot from yesterday (29.09) with the notification in-game (in Polish) and 17 days of premium left. Sorry for my bad English, and I hope my problem will be resolved successfully.

Also link to my team: https://worldoftanks.eu/pl/tournaments/5000002367/team/5001074004/

 

EDIT: My friend also got WARGAMING premium which doesn't give him a possibility to gather reserve credit resources as with WOT premium. Good job WG.

I don't even care anymore that me and other players got a different type of premium account than it is presented on prize label on tournament site (I still don't know if I will get that 7 premium days after my purchased WOT premium will run out Kappa). My biggest problem is that WG can't even do small things properly (such as giving the right reward for a tournament) let alone the whole game...

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Edited by Anansi_Da_Animal, 30 September 2019 - 06:23 PM.


Anansi_Da_Animal #2 Posted 30 September 2019 - 03:01 PM

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Note: I had 17 days of WOT PREMIUM account left which I bought 13 days ago in a package with BT-7A... So I shouldn't have been given 7 days of SHARED PREMIUM, I should have been given 7 days of WOT PREMIUM account which added to 17 I had would result in me having 24 days of WOT premium left...

 

EDIT: Why would they give me SHARED 7 days of premium if it's clearly specified in tournament prizes that it is WoT premium???????


Edited by Anansi_Da_Animal, 30 September 2019 - 06:25 PM.


Monsieur_T #3 Posted 30 September 2019 - 06:34 PM

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Same for me I was supposed to get 3 days of WoT premium but got 3 days for WG premium

brandje13 #4 Posted 30 September 2019 - 07:43 PM

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I was also supposed to get 3 days of WoT premium account, yet I got Wargaming premium instead. This means that all the new perks, such as the manageable xp bonus, are unavailable.

Creepcraft69 #5 Posted 30 September 2019 - 10:04 PM

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Being promised to get 3 days of WoT premium time, gets 3 days of standard WG premium time...

 

Sounds WG enough to me



Anansi_Da_Animal #6 Posted 01 October 2019 - 12:56 PM

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I'm dying of laughter right now...

 



CLRG #7 Posted 01 October 2019 - 04:35 PM

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Hello guys,

 

Thanks for reporting this issue, and sorry for the inconvenience. The problem is corrected and all the players have now received the correct amount for WoT premium time on their account.

We decided not to remove the WG premium time initially sent, so you can still benefit from it as well. 

 

Thanks for taking part in the race tournament, and don't forget there is a last opportunity to race this weekend. :)






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