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Missing BiA crew for the polish Rudy


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mjs_89 #1 Posted 09 October 2019 - 04:16 PM

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I recently bought the Rudy in anticipation of getting a polish "Zero-Skill" crew with the Brothers in Arms perk, like it was advertised in the announcement article. However, what I got was a 100% crew with enough exp for their first skill and BiA preselected for all of them.

 

 

I've contacted support and was told all was fine and dandy since I recieved the russian BiA crew. However...

 

Anyone else having the same problem? If yes, I'd like you to contact support and complain, seems like we have to raise awareness for the issue as WG seems to ignore it.

 

thx in advance comrades



Balc0ra #2 Posted 09 October 2019 - 04:29 PM

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View Postmjs_89, on 09 October 2019 - 04:16 PM, said:

Anyone else having the same problem? If yes, I'd like you to contact support and complain, seems like we have to raise awareness for the issue as WG seems to ignore it.

 

thx in advance comrades

 

Crew is indeed not a zero skill crew. Nor is the skill locked if you will.  I had the tank since day one. So I just figured it was due to that tbh.



mjs_89 #3 Posted 09 October 2019 - 04:50 PM

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View PostBalc0ra, on 09 October 2019 - 04:29 PM, said:

 

Crew is indeed not a zero skill crew. Nor is the skill locked if you will.  I had the tank since day one. So I just figured it was due to that tbh.

 

Time of purchase shouldn't be an issue here, provided you bought it before 1.6.1.

Considering the polish BiA crew was the reason I bought the Rudy a week or so ago I'm seriously considering a chargeback request.



undutchable80 #4 Posted 09 October 2019 - 04:54 PM

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Must be a bug. Not the first time. Give mods time tomorrow to read the thread and pass the info up the chain. 

Miepie #5 Posted 09 October 2019 - 05:16 PM

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View Postundutchable80, on 09 October 2019 - 04:54 PM, said:

Must be a bug. Not the first time. Give mods time tomorrow to read the thread and pass the info up the chain.

Doubtful that will help since this thing was noted during the test already…



mjs_89 #6 Posted 09 October 2019 - 05:49 PM

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Support doesn't see a problem, first ticket was already closed because they said everything's fine and they "helped" me by insisting my crew has a zero-skill perk. Seriously doubt the support guys play this game.

MrEwing #7 Posted 09 October 2019 - 06:01 PM

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View Postmjs_89, on 09 October 2019 - 03:16 PM, said:

I recently bought the Rudy in anticipation of getting a polish "Zero-Skill" crew with the Brothers in Arms perk, like it was advertised in the announcement article. However, what I got was a 100% crew with enough exp for their first skill and BiA preselected for all of them.

 

 

I've contacted support and was told all was fine and dandy since I recieved the russian BiA crew. However...

 

Anyone else having the same problem? If yes, I'd like you to contact support and complain, seems like we have to raise awareness for the issue as WG seems to ignore it.

 

thx in advance comrades


hallo! Can i send me the article? I would also contact And ask player support. Mr. E.



XxKuzkina_MatxX #8 Posted 09 October 2019 - 06:06 PM

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View PostMrEwing, on 09 October 2019 - 09:01 PM, said:

hallo! Can i send me the article? I would also contact And ask player support. Mr. E.

 

https://worldoftanks...ional-vehicles/

 

Block Quote

I already have the Т-34-85 Rudy, will I receive the Polish crew? 

 

After the release of Update 1.6.1, all owners of the Т-34-85 Rudy will receive a crew featuring the Brothers in Arms perk.



Maauru #9 Posted 09 October 2019 - 06:16 PM

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View Postundutchable80, on 09 October 2019 - 04:54 PM, said:

Must be a bug. Not the first time. Give mods time tomorrow to read the thread and pass the info up the chain. 

This was reported when 1.6.1 CT came out and nothing changed.

So, seriously doubt they will do anything about it



Jumping_Turtle #10 Posted 09 October 2019 - 06:31 PM

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I am not really an expert in those languages, but I think the Polish version of the crew also speaks Russian ...

MrEwing #11 Posted 09 October 2019 - 06:54 PM

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View PostXxKuzkina_MatxX, on 09 October 2019 - 05:06 PM, said:

 

View PostXxKuzkina_MatxX, on 09 October 2019 - 05:06 PM, said:

 

Thank you! I read the article through, and if you read it again, the last point changed, it doesn't say anything about the 0 skill. :D BTW, I purchased rudy 2 times in the shop, and 1 time ingame. Shouldn't I receive the crew 3 times? :D



XxKuzkina_MatxX #12 Posted 09 October 2019 - 07:00 PM

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View PostMrEwing, on 09 October 2019 - 09:54 PM, said:

Thank you! I read the article through, and if you read it again, the last point changed, it doesn't say anything about the 0 skill. :D BTW, I purchased rudy 2 times in the shop, and 1 time ingame. Shouldn't I receive the crew 3 times? :D

 

Same here still trying to find any reference that mentions "zero skill" specifically. I even went back and read a topic i made about this! :)



MrEwing #13 Posted 09 October 2019 - 07:04 PM

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View PostXxKuzkina_MatxX, on 09 October 2019 - 06:00 PM, said:

 

Same here still trying to find any reference that mentions "zero skill" specifically. I even went back and read a topic i made about this! :)

 

The first comment has a printscreen about it.



Enherjaren #14 Posted 09 October 2019 - 07:13 PM

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Can someone from WG please comment on this issue?

MrEwing #15 Posted 09 October 2019 - 07:24 PM

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View PostEnherjaren, on 09 October 2019 - 06:13 PM, said:

Can someone from WG please comment on this issue?


"We reserve the right to change the article" :D



Karathox #16 Posted 09 October 2019 - 08:12 PM

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Interestingly, the NA article still mentions the crew being 0-skill. 

mjs_89 #17 Posted 09 October 2019 - 08:17 PM

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Second ticket closed without comment, third ticked referred me to the changed article.

I'm no legal expert, but couldn't false advertising be classified as fraud? Can't speak for everyone, but I bought the Rudy a week or so ago specifically to get the polish BiA crew...



MrEwing #18 Posted 09 October 2019 - 08:31 PM

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View Postmjs_89, on 09 October 2019 - 07:17 PM, said:

Second ticket closed without comment, third ticked referred me to the changed article.

I'm no legal expert, but couldn't false advertising be classified as fraud? Can't speak for everyone, but I bought the Rudy a week or so ago specifically to get the polish BiA crew...


If the article was existing when you bought the rudy, or WG presented rudy that it Will come with 0 skill polish BIA, than sort of yes. It's not a fraud than (too harsh :D) it is "deception of the customer". 



Balc0ra #19 Posted 09 October 2019 - 08:39 PM

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View PostKarathox, on 09 October 2019 - 08:12 PM, said:

Interestingly, the NA article still mentions the crew being 0-skill. 

 

It does indeed still say Zero skill BIA for their article too still atm. But forum posts about it seems to suggest they got a crew with a free BIA like we did.

 

View PostMrEwing, on 09 October 2019 - 07:04 PM, said:

 

The first comment has a printscreen about it.

 

Sadly there is no "edit" history, but NA said zero skill on the same Q&A posted on their site that's still there. And since ours got edited going by the screens above, as NA's article is formated differently to match that screen. It could be anything from miscommunication, to a lost memo.


Edited by Balc0ra, 09 October 2019 - 08:40 PM.


MrEwing #20 Posted 09 October 2019 - 09:06 PM

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View PostBalc0ra, on 09 October 2019 - 07:39 PM, said:

 

 

It does indeed still say Zero skill BIA for their article too still atm. But forum posts about it seems to suggest they got a crew with a free BIA like we did.

 

 

Sadly there is no "edit" history, but NA said zero skill on the same Q&A posted on their site that's still there. And since ours got edited going by the screens above, as NA's article is formated differently to match that screen. It could be anything from miscommunication, to a lost memo.


I read the article about selling the rudy, and 2 WG staff (Falathi and parum1331) in the commentary section mentioned the players who already own the tank will receive a 100% crew at least, but it was not decided, that it will come with 0 percent BIA. So I don't think players should file more reports, because when they last sold it, they didn't promoted it will get free polish 0 percent BIA. The article about the new patch mentioning the polish BIA crew, was released after they stop selling the rudy (If I'm correct), so that mistake in the article, didn't affect the previous rudy purchases. Actually, if you give free content (that has value) to your customers, belongs to the category of gifts. 


Edited by MrEwing, 09 October 2019 - 09:32 PM.





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