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Lets have a blick on WG attitude to there players


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Han951753 #1 Posted 17 October 2019 - 01:55 PM

    Private

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    08-24-2013

*edited*


Edited by Daxeno, 29 October 2019 - 08:01 PM.
Sharing conversations with support.


BravelyRanAway #2 Posted 17 October 2019 - 02:54 PM

    Field Marshal

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    12-29-2010
Shocking that they replied with such very small letters. I'll get my magnifying glass later.

jack_timber #3 Posted 17 October 2019 - 03:57 PM

    Lieutenant Сolonel

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    07-26-2014

View PostBravelyRanAway, on 17 October 2019 - 01:54 PM, said:

Shocking that they replied with such very small letters. I'll get my magnifying glass later.

Must only be a small issue then.....:)



Nishi_Kinuyo #4 Posted 17 October 2019 - 04:35 PM

    Lieutenant General

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    05-28-2011


_SpartanWarrior_ #5 Posted 17 October 2019 - 06:07 PM

    Staff Sergeant

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    01-09-2013

yeah nobody can read the picture,but still:

What player support is good in this world?We all know that mostly WG never helps via Player Support,or when they do what is wanted,they lie.

Just like for bans



Captain_Kremen0 #6 Posted 18 October 2019 - 07:49 AM

    Captain

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    06-04-2011

Its always WGs fault when someones pooter [edited]up. It's like they target people deliberately.

 

/sarcasm off.



_1111_ #7 Posted 20 October 2019 - 03:48 AM

    Corporal

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    09-06-2018

View PostHan951753, on 17 October 2019 - 01:55 PM, said:

To all WOT players and WG:

Here I am to show you a screen shot of an player support message log. Let's have a look at how terrible attitude cold WG apply on there player base. Yesterday I faced a game luncher bug during a almost ended Frontline battle. I was made major at the time and due to the luncher crash I received no credit or XP. So I contacted the WG player support to inform them about the bug and ask for compensation. I believe this is a complete fair ask. After spending 30min and get nothing due to a poorly made game luncher I believe everyone will be anguary and ask for the same. Now let's have a look at how WG employees replied. First they send me a webpage with a guidance about how to make a technical complain. Sounds fair, but if you look at the guidance clearly you will see this only apply to the very old version of gamecenter. For the new one, you can never find the file the asked for. This file is now automatically send to WG which results in the fact that players do not have any access to it anymore. (To make sure they will not destroy the evidence I made a screenshot to this page as well). So I again contacted WG player support and told them this does not work, give me a better guidance and I was trated unfairly. Anyway read the log and you will see how angry this have made me. So dear players we always know that WG never cares about there player base and now we have the prove. I was asking no more but a fair and friendly treatment. And to you, WG, think before you speak, talking to your player base with this horrible attitude really hurts your players harts. 

 

That looks like an automated reply like most of support replies. Bots are playing the game and bots are offering technical support. You need to be a bot to enjoy that :)



Daxeno #8 Posted 29 October 2019 - 08:01 PM

    Moderator

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    06-08-2017

This thread is now locked. Thank you.

 

Daxeno






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