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A New Edition of Tank Rewards in November


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vuque #341 Posted 10 December 2019 - 01:23 PM

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View PostHortn, on 10 December 2019 - 01:16 PM, said:


​I still Think you need to update the page one more time... still the wrong rewards and still, the codes dont work. ;)

 

View PostTheJ4ckal, on 10 December 2019 - 01:21 PM, said:

I think someone is getting their cut and paste mixed up.

Why are they leaving the old dates in too?

 

Yep, we reported that, our team will look into it! :)



wolfsrain #342 Posted 10 December 2019 - 01:24 PM

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Still no explanation for why those people are getting other rewards than the ones that were in the November's Tank Rewards...Transparency and WG... Because "We'll do better"...Yeah, i am still quoting that until you will actually learn the meaning of that. 

 

After the Halloween event, nothing changed. Same opacity, more unexplained frag-ups, with the CM's staying in the "silentio stampa" mode. Communication goes both ways. The silent treatment only rubs people the wrong way. Communicating costs nothing. Ignoring the problems and the people having them actually do damage the company's image (not that needs any help in that regard, as demonstrated time and time again). 


Edited by wolfsrain, 10 December 2019 - 01:25 PM.


Zapfhan #343 Posted 10 December 2019 - 01:27 PM

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Hello 

 

We're sorry that this happend and are currently looking into why it happend. We keep you updated. 



Nordstroem #344 Posted 10 December 2019 - 01:41 PM

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This would have been hilarious if I was in a mood to laugh.

ZDN #345 Posted 10 December 2019 - 02:02 PM

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The event is about the loot boxes?And someone from wg put on the site the old event for tank rewards from november.

ColonelBlimp #346 Posted 10 December 2019 - 02:10 PM

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Would still like my 7 days premium I was unable to claim.

Hopefully, someone understands what is going on, because I am completely baffled.

The tank rewards site is still the new thing, which I refuse to participate in, after the fiasco of the previous one.

 



a_j_k #347 Posted 10 December 2019 - 02:20 PM

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So what the hell happened earlier today as at the moment I don't see any update regarding our issue with November Tank Rewards? 

 

Was there some kind of redeem code given and now hidden?



Hortn #348 Posted 10 December 2019 - 02:26 PM

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View Posta_j_k, on 10 December 2019 - 02:20 PM, said:

So what the hell happened earlier today as at the moment I don't see any update regarding our issue with November Tank Rewards? 

 

Was there some kind of redeem code given and now hidden?


​I Think they are working on adding the correct reward.



parim1331 #349 Posted 10 December 2019 - 02:34 PM

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Dear Tankers,

 

We are aware of another issue that came up today. We're currently working on fixing it as fast as possible.

As always, more information will be posted as soon as we will receive it, we apologize for the inconvenience.



SimplyTheBestSLO #350 Posted 10 December 2019 - 03:11 PM

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HaHa

 

Iam dying from laugh ...

 

Cant beliave what i see here ...

 

WG *edited* up and remove rewards too soon, then 2 weeks nothing and then they come back with not working site with half reward when was avaible at start ... This is super hilarious :D

 

Time to stop playing this game ... now dont need buy boxes (i want smth small) with new decoration.

 

Well must say at least game was briliant idea and made it out preatty ok till late date ... (mean nowdays MM, ...)

 

Post edited, no need for coarse language. The situation is being handled by WG staff as I type this, please check again.

- MrEdweird



diavolineri #351 Posted 10 December 2019 - 03:55 PM

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No money for WG this christams!

TheStarkillakikitt #352 Posted 10 December 2019 - 04:54 PM

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View Posta_j_k, on 10 December 2019 - 02:20 PM, said:

So what the hell happened earlier today as at the moment I don't see any update regarding our issue with November Tank Rewards? 

 

Was there some kind of redeem code given and now hidden?

same here im so confused about this....what is going on lol



a_j_k #353 Posted 10 December 2019 - 04:56 PM

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View Postdiavolineri, on 10 December 2019 - 02:55 PM, said:

No money for WG this christams!

 

Yeah, I'm thinking the same, I'm far from spending more real money seeing this kind of struggle for support to handle I would say rather simple issue.

 

What to expect now in case something would go wrong with lootboxes etc, frustration from dealing with support? I don't need that kind of "festive spirit".

 

To be clear for what I talk about: it's not some technical issues from time to time what causes people to lose interest in product/service - it's how vendor handles (or rather struggles to handle) those unpleasant situations.

 

Edit: Don't want to be received as greedy one but it's generally not greedy customers expecting some sort of additional compensation but rather vendor showing that he cares about customers rewarding some additional goods so at this point I actually expect something more than just those rewards I wasn't able to claim as it would be like "here have your stuff and frag off" for me without any additional compensation.


Edited by a_j_k, 10 December 2019 - 05:08 PM.


phoenix573 #354 Posted 10 December 2019 - 05:17 PM

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If you all get compensation for not choosing your rewards on time I want some too for not making a problem out of it for WG after the event had ended lol

parim1331 #355 Posted 10 December 2019 - 05:28 PM

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View PostTheStarkillakikitt, on 10 December 2019 - 04:54 PM, said:

same here im so confused about this....what is going on lol

 

We have given codes that people affected by the issue could activate, unfortunately a new issue popped up, and we had to take it down.  

Currently, we're working on fixing the new issue. More on this will be posted as soon as we will confirm that everything's working.

 

 

 



Sael_ #356 Posted 10 December 2019 - 05:28 PM

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Hey everyone, everything should be fixed now. You will get your rewards if you use the dedicated code. :)

DaWaDaWaY #357 Posted 10 December 2019 - 06:07 PM

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View PostSael_, on 10 December 2019 - 05:28 PM, said:

Hey everyone, everything should be fixed now. You will get your rewards if you use the dedicated code. :)

 

Hmmm... And where are these codes? As I didnt receive any...



iktasolork22 #358 Posted 10 December 2019 - 06:18 PM

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View PostDaWaDaWaY, on 10 December 2019 - 06:07 PM, said:

 

Hmmm... And where are these codes? As I didnt receive any...

Codes are in Tank Rewards page.



undutchable80 #359 Posted 10 December 2019 - 06:47 PM

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View PostSael_, on 10 December 2019 - 05:28 PM, said:

Hey everyone, everything should be fixed now. You will get your rewards if you use the dedicated code. :)

 

Worked for me! Thank you!



MrEwing #360 Posted 10 December 2019 - 07:04 PM

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View Postvuque, on 10 December 2019 - 12:09 PM, said:

Hello guys,

 

We have good news for you! Tank Rewards article is updated with the information on how to help affected players.

 

Please check the update on the article and follow the steps.

 

Thanks for your patience and understanding!


Thank you!






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