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is it really that hard?


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yatano #1 Posted 15 November 2019 - 12:31 AM

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to ban players who are deliberately pushing teammates out, just because of whatever...?

barison1 #2 Posted 15 November 2019 - 12:32 AM

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wg is already doing so, send ticket of physics abuse and the one pushing you out will be banned for xx days

Balc0ra #3 Posted 15 November 2019 - 12:58 AM

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It depends on what you mean. As 90% of topics like this expect their one report to do it instantly. And depending on what method you used to report it. Unless you follow them around each game, you can't tell what did happen to them or not. As first offenses are usually 1h for you to even notice if you do follow them around.

 

Then again, if they did ban them in such a way to please you. It won't magically make the issue go away. As in preventing others from doing it.

 

But considering all the topics about it. Makes me wonder what most of you do, or don't do rather. As since TD was removed, I've been pushed twice. Both on the first day, never since. And it's been a while since I've seen it on others.

 


Edited by Balc0ra, 15 November 2019 - 01:00 AM.


Spurtung #4 Posted 15 November 2019 - 02:29 AM

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View Postbarison1, on 14 November 2019 - 11:32 PM, said:

wg is already doing so, send ticket of physics abuse and the one pushing you out will be banned for xx days

 

Yeah...I've been doing just that, and I keep getting replies to use the in-game report for UC.

They don't give a [edited], it seems.



Dava_117 #5 Posted 15 November 2019 - 10:25 AM

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View PostSpurtung, on 15 November 2019 - 02:29 AM, said:

 

Yeah...I've been doing just that, and I keep getting replies to use the in-game report for UC.

They don't give a [edited], it seems.

 

You should use physics abuse not UC.



Spurtung #6 Posted 15 November 2019 - 10:30 AM

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View PostDava_117, on 15 November 2019 - 09:25 AM, said:

You should use physics abuse not UC.

 

You should learn how to understand what you read.



Dava_117 #7 Posted 15 November 2019 - 10:46 AM

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View PostSpurtung, on 15 November 2019 - 10:30 AM, said:

 

You should learn how to understand what you read.

 

Its morning, can't read as well as in the afternoon. ;)

Still the few time I opened a ticket I got a normal answer and not a copypaste one.



fwhaatpiraat #8 Posted 15 November 2019 - 11:33 AM

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View PostDava_117, on 15 November 2019 - 10:46 AM, said:

 

Its morning, can't read as well as in the afternoon. ;)

Still the few time I opened a ticket I got a normal answer and not a copypaste one.


I usually see twice as much during late nights ;)



wEight_Tanker #9 Posted 15 November 2019 - 12:43 PM

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I don't bother sending tickets since the support is useless. Just move on with your life.

barison1 #10 Posted 15 November 2019 - 12:43 PM

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View PostSpurtung, on 15 November 2019 - 02:29 AM, said:

 

Yeah...I've been doing just that, and I keep getting replies to use the in-game report for UC.

They don't give a [edited], it seems.


i reported bunch with physics abuse tickets and got positive replies back, even when sending ticket for someone else that got pushed out but didnt know how to send ticket about it



SaintMaddenus #11 Posted 15 November 2019 - 01:25 PM

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Physics abuse with replays gets better responses,  UC does nothing.  in game reporting does nothing unless its the chat one for racist language, swearing effing one's mother etc not important, racist language seems to work as a report.

people abused in game reporting too much.

 

We do need a deliberate drowning report though, that could get handled automatically.  very few tanks drown by accident.  (mostly middle of laketown  sliding in  td's and meds mostly by accident there.)



Homer_J #12 Posted 15 November 2019 - 01:35 PM

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View Postyatano, on 15 November 2019 - 12:31 AM, said:

to ban players who are deliberately pushing teammates out, just because of whatever...?

 

Is it that hard to what?

 

Have someone watching every tank in every battle all day and night?  Yes, that's a pretty tall ask.

 

Have an automated system which will get it right all of the time?  Ditto.

 

Send in a ticket with a replay, correctly filed and calmly worded to explain the exact issue.  Again. too much to ask.


Edited by Homer_J, 15 November 2019 - 01:36 PM.


Mr_Burrows #13 Posted 15 November 2019 - 06:57 PM

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I can only tell my general experience of WG CS as of late, and that is splendid. I have had three occurrences in a relatively short time (2 pushing, 1 garage message offence) and I have only praise for WG this time around. 

 

I supplied screenshots and replays with my tickets, and I feel this is a must to get a proper response. Just saying. That, and a calm and respectful approach. 


Edited by Mr_Burrows, 15 November 2019 - 06:58 PM.


Spurtung #14 Posted 15 November 2019 - 07:01 PM

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View Postbarison1, on 15 November 2019 - 11:43 AM, said:

View PostSpurtung, on 15 November 2019 - 02:29 AM, said:

 

Yeah...I've been doing just that, and I keep getting replies to use the in-game report for UC.

They don't give a [edited], it seems.


i reported bunch with physics abuse tickets and got positive replies back, even when sending ticket for someone else that got pushed out but didnt know how to send ticket about it

Would you like some screenshots in your PM box?

18:08 Added after 7 minute

View PostMr_Burrows, on 15 November 2019 - 05:57 PM, said:

I can only tell my general experience of WG CS as of late, and that is splendid. I have had three occurrences in a relatively short time (2 pushing, 1 garage message offence) and I have only praise for WG this time around. 

 

I supplied screenshots and replays with my tickets, and I feel this is a must to get a proper response. Just saying. That, and a calm and respectful approach. 

 

I must be doing something wrong, then, because that is exactly what I'm doing and I keep getting told to use the in-game UC report.

When I reply that getting that answer makes me wonder that nobody is actually watching the replay I've sent and why would there be a ticket specific for physics abuse if the UC does the same, I usually get a "we've investigated but can't tell what we did about it".

 

For the record, my most recent ones are both from RB where I keep getting pushed continuously throughout the battle in one case, and for the last 2/3 minutes in the other. Apparently I need to explain support that physics abuse in ranked battles carries a bit more weight than in random battles, as the player's position matters quite significantly in their general progression.






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