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Support Ticket Services Down?


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Molly_XVI #1 Posted 16 November 2019 - 12:20 AM

    Private

  • Player
  • 8808 battles
  • 13
  • [22ACU] 22ACU
  • Member since:
    06-14-2012
When i try to submit my ticket i get an error message saying that something went wrong, known issue atm?

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TsundereWaffle #2 Posted 16 November 2019 - 01:15 AM

    Field Marshal

  • Moderator
  • 28554 battles
  • 11,188
  • [LEWD] LEWD
  • Member since:
    03-31-2013
I guess it's explained in the error message you're receiving already :)

wsatnutter #3 Posted 16 November 2019 - 08:06 AM

    General

  • Beta Tester
  • 26511 battles
  • 9,536
  • [WSAT] WSAT
  • Member since:
    08-25-2010
Looks like what it says 

OIias_of_Sunhillow #4 Posted 16 November 2019 - 09:45 AM

    Lieutenant Сolonel

  • Player
  • 26295 battles
  • 3,461
  • [WJDE] WJDE
  • Member since:
    07-20-2011

Support Ticket Services Down?

 

Pi55 takes incoming..!  :hiding:



Foertel #5 Posted 17 November 2019 - 01:33 PM

    Private

  • Player
  • 18556 battles
  • 49
  • [LEOEL] LEOEL
  • Member since:
    01-27-2011
Its not like they are helpful in the first place tho...

shikaka9 #6 Posted 17 November 2019 - 01:43 PM

    Second Lieutenant

  • Player
  • 72156 battles
  • 1,308
  • [-SJA-] -SJA-
  • Member since:
    02-27-2013
Finally ... they now can live quietly

Haws #7 Posted 17 November 2019 - 01:46 PM

    Lance-corporal

  • Player
  • 20346 battles
  • 52
  • [LMAGS] LMAGS
  • Member since:
    11-22-2012

View PostFoertel, on 17 November 2019 - 01:33 PM, said:

Its not like they are helpful in the first place tho...

I disagree, they have always responded in a timely and useful manner when I've asked anything.



latecz3k #8 Posted 17 November 2019 - 02:11 PM

    Private

  • Player
  • 1345 battles
  • 24
  • [S-FLY] S-FLY
  • Member since:
    03-17-2013

View PostHaws, on 17 November 2019 - 01:46 PM, said:

I disagree, they have always responded in a timely and useful manner when I've asked anything.

 

From what I understand, that depends a lot on what questions you are asking, or rather to whom.

 

The people responsible for e.g. cancelling purchases are really good. Those dealing with 'unsportsmanlike conduct' issues do perhaps leave something to be desired.



Homer_J #9 Posted 17 November 2019 - 02:47 PM

    Field Marshal

  • Moderator
  • 32930 battles
  • 36,133
  • [WJDE] WJDE
  • Member since:
    09-03-2010

View PostMolly_XVI, on 16 November 2019 - 12:20 AM, said:

When i try to submit my ticket i get an error message saying that something went wrong, known issue atm?

 

Try another web browser or clearing your browser cache.



Haws #10 Posted 17 November 2019 - 03:28 PM

    Lance-corporal

  • Player
  • 20346 battles
  • 52
  • [LMAGS] LMAGS
  • Member since:
    11-22-2012

View Postlatecz3k, on 17 November 2019 - 02:11 PM, said:

 

From what I understand, that depends a lot on what questions you are asking, or rather to whom.

 

The people responsible for e.g. cancelling purchases are really good. Those dealing with 'unsportsmanlike conduct' issues do perhaps leave something to be desired.

Fair point, I may have just been lucky with who read my tickets.






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