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Server issues (might be under the wrong forum-section)

latency stutering

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chri105n #1 Posted 28 November 2019 - 10:38 PM

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Hello there,

I was wondering if anybody else is experiencing stutter from around 19:00 CET and onward until late in the evening? I've not had any issues when logging on earlier on during the day, but since the last weekend of Frontline and until now I've had quite extreme stuttering in the evening hours, making the game almost unplayable. I've had a look at my own internet connection, and while there are slight 'jittering' once in a while, the ping is quite stable.

As the title might suggest, I couldn't really figure out where to post this since I don't often use the forums.



Homer_J #2 Posted 28 November 2019 - 10:41 PM

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OK, so now it's in the correct section.

 

Download pingplotter

if you use EU1 point it at login.p1.worldoftanks.eu

if you use EU2 point it at login.p2.worldoftanks.eu

Let it run while you play a few battles.

Save the trace as an image and post it up here.  Also say if you had lag at the time.



chri105n #3 Posted 28 November 2019 - 11:03 PM

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Thanks for putting the post under the correct section. Also, that was a really fast response, colour me impressed! I might not have time to download and test it tonight though.

chri105n #4 Posted 30 November 2019 - 09:32 PM

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Okay, I let the PingPlotter run for 3 battles tonight had heavy lag through all of them, from the start until the end. Looks like there is a lot of package loss, however during the third game there was no package loss during the later part of the game yet there were still frequent and severe stuttering

login.p1.worldoftanks.eu.30-11-2019.pnglogin.p1.worldoftanks.eu.30-11-2019-2.pnglogin.p1.worldoftanks.eu.30-11-2019-3.png

Update:

The following three sessions where played without any lag or stuttering what so ever, only difference was the time of day the battles were played, as these were all outside peak hours.

login.p1.worldoftanks.eu.30-11-2019-4.pnglogin.p1.worldoftanks.eu.30-11-2019-5.pnglogin.p1.worldoftanks.eu.02-12-2019-6.png


Edited by chri105n, 02 December 2019 - 11:45 AM.


chri105n #5 Posted 06 December 2019 - 09:17 PM

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I would very much like to know if there is anything I can do to fix this. It has made the mission marathon pretty much impossible.

Homer_J #6 Posted 06 December 2019 - 09:30 PM

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View Postchri105n, on 06 December 2019 - 08:17 PM, said:

I would very much like to know if there is anything I can do to fix this. It has made the mission marathon pretty much impossible.

 

Sorry, missed your reply.

 

The traces with lag look to be at the server end, could be all the players drawn in by the annual rewards and marathon.  They don't point at anything you can fix.

 

You could try EU2, see if it is better.



chri105n #7 Posted 06 December 2019 - 09:46 PM

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View PostHomer_J, on 06 December 2019 - 08:30 PM, said:

The traces with lag look to be at the server end, could be all the players drawn in by the annual rewards and marathon.  They don't point at anything you can fix.

 

Aw dang-it. Here is hoping that WG will upgrade the serves... they wont... but still...

 

View PostHomer_J, on 06 December 2019 - 08:30 PM, said:

You could try EU2, see if it is better.

 

Funny thing is: there are currently 10k fewer people on EU1 than on EU2. However the spikes seems to be fewer and further in between.


Edited by chri105n, 06 December 2019 - 09:46 PM.


Homer_J #8 Posted 06 December 2019 - 09:50 PM

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View Postchri105n, on 06 December 2019 - 08:46 PM, said:

 

Aw dang-it. Here is hoping that WG will upgrade the serves... they wont... but still...

 

In the days when player numbers were steadily rising they did.  I don't know much about the setup so I don't know how easily they can just switch in more capacity wherever it is lacking but if it can't be done quickly then the numbers might drop first.







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