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**Update on missing November Tank Rewards - you can claim them now**

Tank Rewards

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NUKLEAR_SLUG #21 Posted 30 November 2019 - 11:31 AM

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View Postbunkermad, on 30 November 2019 - 11:06 AM, said:

I think it is appalling, not only they have dumped a new page on a still active one, not only they haven't yet done anything about it, considering this week-end is full of offers and one may be thinking of using the Tank Rewards discount coupons before the offers disappear tomorrow, but they don't even respond to the tickets and the "community contributor" here is only capable of copying and pasting messages that don't even belong to this thread.

 

I have a really bad feeling about this, they'd better not offer lame alternatives in a month's time or something...

What does it bloody take to just resurrect the previous page and relevant code (which, if they know what they're doing as their job, they should have a backup of), and either upload it there again, or elsewhere and setup a link to it from the main page.

ffs!


Don't be such a drama queen. Whenever WG have screwed something up, and they've done it more than once over the years, they've always made good and fixed it. If they say they're working on it then they're working on it. Have some patience.



Jamadeus #22 Posted 30 November 2019 - 04:34 PM

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wg support said

 We are aware of this issue, and we are working to solve it as fast as possible! We very much apologize for this situation and appreciate your understanding. 
 

 

I wouldn't expect anything to happen until at least lunchtime on Monday. You never know though.

bunkermad #23 Posted 30 November 2019 - 11:22 PM

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View PostNUKLEAR_SLUG, on 30 November 2019 - 11:31 AM, said:


Don't be such a drama queen. Whenever WG have screwed something up, and they've done it more than once over the years, they've always made good and fixed it. If they say they're working on it then they're working on it. Have some patience.

Drama Queen? Patience? Do you think I trust this russian company? They don't exactly have a good reputation you know, especially outside of this forum.  The point remains that I was planning to use the discount coupons this week-end for all the current offers, which will expire tomorrow and it will be too late.  It's not about the free equipment or the blueprints or PRs, I can wait for those, and it's just as well I had already redeemed the top prizes, but I left redeeming the coupons to the end also because WG slaps a ridiculous 7-day timer on them for good measure, so one needs to keep them frozen if there is nothing worthwile on sale.

I also feel for other players who were probaly relying on redeeming the prizes, including the top ones like premium time, for their planned necessities and essentially got screwed for trusting what WG had written.

 

It still is baffling that they can't just restore the web page that was there previously, I also design websites and it wouldn't take me very long to restore a website to its previous version in an emergency.



Wintermute_1 #24 Posted 01 December 2019 - 01:49 AM

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So the reward this time is the M56 Scorpion. Seems like you basically have to avoid being spotted ever.

Is it any good? 



undutchable80 #25 Posted 02 December 2019 - 06:41 AM

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So, are we going to get an update today or can I kiss my Tier 2 & Tier 3 rewards goodbye...? :(

wAr_God_11 #26 Posted 02 December 2019 - 02:49 PM

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so, any update?

vonadnan #27 Posted 02 December 2019 - 02:51 PM

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Nop, nothing 



Gruff_ #28 Posted 02 December 2019 - 06:02 PM

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View Postundutchable80, on 02 December 2019 - 05:41 AM, said:

So, are we going to get an update today or can I kiss my Tier 2 & Tier 3 rewards goodbye...? :(


http://forum.worldoftanks.eu/index.php?/topic/725761-a-new-edition-of-tank-rewards-in-november/page__st__280__pid__17407362#entry17407362



PanzerTedo #29 Posted 04 December 2019 - 08:07 AM

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So they still havent fixed the issue. They even deleted topic on player support. I guess they are pretending it didnt happen.

Jamadeus #30 Posted 04 December 2019 - 09:14 AM

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I guess it doesn't affect enough people to make it cost efficient to rectify. And most of those who missed out will continue to pay regardless. Disappointing but not unexpected. I'll reopen myticket when I get home fwiw.

Jamadeus #31 Posted 04 December 2019 - 06:50 PM

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Don't give up hope

wg support said

 Our Colleagues are still working on a solution of this inconvenient situation. Since that you are not the only player who has been inflicted, we need more time to collect data, in order to not to leave any player with missing rewards. I can't give you a specific date, when will we have an solution, but don't worry your case is been reported already.
 

 

 



Sael_ #32 Posted 04 December 2019 - 06:53 PM

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Hey. I see you guys. I will update you as soon as we have more information to share. Generally if Support takes a long time to answer to your messages it's not because we are ignoring them, it's just because there's a long queue, but we're definitely looking out for you and working on a solution for all problems!

Gruff_ #33 Posted 04 December 2019 - 07:08 PM

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7 day prem and a T14 pls :)

Mr_Burrows #34 Posted 04 December 2019 - 07:18 PM

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View PostGruff_, on 04 December 2019 - 07:08 PM, said:

7 day prem and a T14 pls :)

 

I am pretty much in the same boat, I believe. 



ThorgrimBrenadim #35 Posted 04 December 2019 - 07:37 PM

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View PostWintermute_1, on 01 December 2019 - 01:49 AM, said:

So the reward this time is the M56 Scorpion. Seems like you basically have to avoid being spotted ever.

Is it any good? 


I like mine it really is a paper box if an FV4005  fired a shell that missed and flew on past the gust of wind would probably blow it over also if you see an ant on the map do not ram it you will get destroyed lol.

 

Back to being serious as you can gather do not take hits nothing bounces but equally it has some HP so not always one shot by enemy and it's gun is not bad. Not played a lot of games in it yet though as still grinding a lot of tanks but for me it is a keeper.

 

Not sure how this works for those like me who have the tank ( may have not read enough as lots going on today ) Hope we get the gold if we already have it in our garage as there are a few tanks I would like to get.

 

 



Wintermute_1 #36 Posted 05 December 2019 - 01:36 AM

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View PostThorgrimBrenadim, on 04 December 2019 - 07:37 PM, said:


I like mine it really is a paper box if an FV4005  fired a shell that missed and flew on past the gust of wind would probably blow it over also if you see an ant on the map do not ram it you will get destroyed lol.

 

Back to being serious as you can gather do not take hits nothing bounces but equally it has some HP so not always one shot by enemy and it's gun is not bad. Not played a lot of games in it yet though as still grinding a lot of tanks but for me it is a keeper.

 

Not sure how this works for those like me who have the tank ( may have not read enough as lots going on today ) Hope we get the gold if we already have it in our garage as there are a few tanks I would like to get.

 

You don't see many in games so I thought it can't be that popular. But I guess its something a bit different and therefore more interesting that a lot of the carbon copy tanks that are out there.

 

I think if you have the tank already getting the Gold value is pretty standard practice.



divsmo #37 Posted 05 December 2019 - 02:06 AM

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View PostWintermute_1, on 05 December 2019 - 12:36 AM, said:

 

 

I think if you have the tank already getting the Gold value is pretty standard practice.

Fairly certain they stopped doing that a while ago, believe you'll just get the silver value now.



wAr_God_11 #38 Posted 10 December 2019 - 11:18 AM

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so nothing i guess.

Gruff_ #39 Posted 10 December 2019 - 02:20 PM

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View PostwAr_God_11, on 10 December 2019 - 10:18 AM, said:

so nothing i guess.


Raised another ticket sunday, they are still workign on a solution and ask us to be patient, if you haven't raised a support ticket I suggest you do so, to be doubly sure they include you.



undutchable80 #40 Posted 10 December 2019 - 06:48 PM

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View PostSael_, on 10 December 2019 - 05:28 PM, said:

Hey everyone, everything should be fixed now. You will get your rewards if you use the dedicated code. :)

View Postiktasolork22, on 10 December 2019 - 06:18 PM, said:

Codes are in Tank Rewards page.

Worked for me! Got all the goodies!







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