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Twitch...what has happened?

Twitch care package King Tiger Problems

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5 replies to this topic

FV432_Wolf #1 Posted 01 December 2019 - 05:34 PM

    Lance-corporal

  • Player
  • 23360 battles
  • 64
  • [BE-AR] BE-AR
  • Member since:
    10-25-2013

Grrrrr… Is all I can say at the moment!!!:angry:

I subscribed to Twitch a few months ago and all has been well...until this month and care package Kilo.

I tried to claim for ages the package and it continued to "loop" between web sites not allowing me to claim.

I then unlinked my accounts and relinked them.

Tried again to claim and Voila !!!:teethhappy:

Yes, yes, yes, I thought I've done it.

However on logging in to Wot I not only find the claim has not worked but my beloved King Tiger ( C )has been removed from my garage!!!

WTF?

What is going on?

I pay for this service and Twitch take my money every month.

This month they take my money AND take away my Tank and not reward me with care package Kilo!

Don't worry I have sent a ticket but ain't holding my breath.

I know others have had similar problems.

This just is not good enough!!! :ohmy:

 



_SpartanWarrior_ #2 Posted 01 December 2019 - 05:37 PM

    Warrant Officer

  • Player
  • 36658 battles
  • 515
  • [BLOJ] BLOJ
  • Member since:
    01-09-2013
Tw. Prime is bad. Just bad.

FV432_Wolf #3 Posted 02 December 2019 - 12:11 AM

    Lance-corporal

  • Player
  • 23360 battles
  • 64
  • [BE-AR] BE-AR
  • Member since:
    10-25-2013

It just peeves me a company like Twitch cannot get it's act together and deliver on it's promises for a small charge.

But I have already paid...not only have you taken my money you have taken my beloved King Tiger ( C ) away....but you have not delivered this month's package with all it's nice, appreciated free gift's.

Who else has had problems i would like to hear! :confused:



basin79 #4 Posted 02 December 2019 - 12:37 AM

    General

  • Player
  • 15455 battles
  • 9,045
  • Member since:
    03-13-2012
Whilst I haven't played WoT for about 10 months (guess) I still claim the Twitch Prime packages. I recently downloaded WoT again to claim my rewards for playing along time and all the Twitch packages where there for me.

FV432_Wolf #5 Posted 02 December 2019 - 01:05 AM

    Lance-corporal

  • Player
  • 23360 battles
  • 64
  • [BE-AR] BE-AR
  • Member since:
    10-25-2013

Well you seem to be luckier than me!

I've not been with Twitch that long but this has NEVER happened before.

I hope this can be sorted or shall be deleting my Twitch account.....:angry:



FV432_Wolf #6 Posted 05 December 2019 - 02:03 PM

    Lance-corporal

  • Player
  • 23360 battles
  • 64
  • [BE-AR] BE-AR
  • Member since:
    10-25-2013

 

Yay.....:)

I had sent a ticket to Twitch which was replied to saying to contact Amazon as they distribute the Care Packages.

I went to the Amazon site and they phoned me (WOW!!! no phone costs). Within minutes the guy on the other end of the phone (Pavanesh) had sorted out my problem and I have my King Tiger ( C ) back and have received my care package Kilo!! 

:medal:Pavanesh this medal is for you!!!

All sorted well done Amazon and Twitch!!!:teethhappy:






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