26 replies to this topic

[_SpartanWarrior_]

01.12.2019 at 20:11 CET , servers temp died.

[Gugee]

anyone know when they come back online ? 

[blackeyes90]

YEP: any clue why ?

[Scaleop123]

Gugee, on 01 December 2019 - 07:13 PM, said:

anyone know when they come back online ? 

In a few weeks time.

[_SpartanWarrior_]

GIB US OUR PREM DAYS BAKK!

19:22 Added after 7 minute

heyyy were back

[blackeyes90]

i got the same probem. Still cant get in.

[_SpartanWarrior_]

blackeyes90, on 01 December 2019 - 01:34 PM, said:

i got the same probem. Still cant get in.

but its fixed

[dataz]

Do you maybe know Zerim17? He were chatbanning like a crazy after that crash. I said two words on the chat and he banned me too. Can you unban me please? I usually don't use chat outside battles, but this time I just wanted to know what's going on.

Edited by dataz, 01 December 2019 - 08:48 PM.

[_SpartanWarrior_]

dataz, on 01 December 2019 - 01:48 PM, said:

Do you maybe know Zerim17? He were chatbanning like a crazy after that crash. I said two words on the chat and he banned me too. Can you unban me please? I usually don't use chat outside battles, but this time I just wanted to know what's going on.

You insulted or said something bad. If that isnt the case,you wont get unchatban whatsoever,wait until it expires.

[_SpartanWarrior_]

today again?

[Scaleop123]

_SpartanWarrior_, on 02 December 2019 - 07:23 PM, said:

today again?

Yes. I am having the same issue right now while I was in a nice match playing my Jagdtiger 8,8

[eekeeboo]

We reported the server issues, I was online and EU1 was fine. The team will update when/if they have the info Sorry for the inconvenience. 

[DarkaholicSaiko]

Anyone else lost ingame goods when the EU server crashes on 1 Dec at around 21:20?

I had 18+ million credits & around 950 gold i bought the IS7 and transfer my crew & equipment from the Obj.257 and i used gold for it then the server crashes and kicked me out of the game and i couldn't login for few 

minutes it also happened to my clan too when i manage to login again the IS7 wasn't on my garage but so was missing the credit & gold i spend for it.. 

WG told me that they work on it and if i won't receive what was lost after 24h i should contact them again i've tried but they closed my ticket so i can't send them anything

now i'm loosing days of premium and credit boosters to grind back what i lost because of their fault.. 

Such amazing start of the month huh?

17:51 Added after 3 minute

I bet my kidneys that if i had the IS7 but their server didn't get the credit and gold for it they would solve it in less than an hour but how convenient for them that their server remember what i spend but apparently it forgot where i spend it.. 

[Homer_J]

DarkaholicSaiko, on 03 December 2019 - 05:47 PM, said:

 

WG told me that they work on it and if i won't receive what was lost after 24h i should contact them again i've tried but they closed my ticket

 

You can reopen the ticket or create another.

[yaourti]

DarkaholicSaiko, on 03 December 2019 - 05:47 PM, said:

Anyone else lost ingame goods when the EU server crashes on 1 Dec at around 21:20?

I had 18+ million credits & around 950 gold i bought the IS7 and transfer my crew & equipment from the Obj.257 and i used gold for it then the server crashes and kicked me out of the game and i couldn't login for few 

minutes it also happened to my clan too when i manage to login again the IS7 wasn't on my garage but so was missing the credit & gold i spend for it.. 

WG told me that they work on it and if i won't receive what was lost after 24h i should contact them again i've tried but they closed my ticket so i can't send them anything

now i'm loosing days of premium and credit boosters to grind back what i lost because of their fault.. 

Such amazing start of the month huh?

17:51 Added after 3 minute

I bet my kidneys that if i had the IS7 but their server didn't get the credit and gold for it they would solve it in less than an hour but how convenient for them that their server remember what i spend but apparently it forgot where i spend it.. 

I lost 30 large repair kits that I'd just bought.

 

Slightly pissed off because I also lost what was left of the reserves I was using on two occasions I was kicked at the weekend

[_SpartanWarrior_]

Homer_J, on 03 December 2019 - 11:57 AM, said:

 

You can reopen the ticket or create another.

Homer you a mod now?!

[Homer_J]

_SpartanWarrior_, on 03 December 2019 - 07:04 PM, said:

Homer you a mod now?!

 

A little off topic but yes.

 

Meet the new mod team.

[eekeeboo]

There will be a review of losses, if you submit a ticket an investigation will take place and you will get everything back you lost  

[Dragokar]

eekeeboo, on 03 December 2019 - 08:30 PM, said:

There will be a review of losses, if you submit a ticket an investigation will take place and you will get everything back you lost  

 

They aren't going to replace lost boosters......

Edited by Dragokar, 03 December 2019 - 09:23 PM.

[DarkaholicSaiko]

I have send another ticket but why they closed the first one when the issue wasn't resolved yet?

Its been 3 days since then and still haven't done anything about it