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Closing the account - WG don't let me do it

Cose account

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27 replies to this topic

djciolos5 #1 Posted 05 December 2019 - 10:51 AM

    Sergeant

  • Player
  • 1839 battles
  • 218
  • [DR-RO] DR-RO
  • Member since:
    01-10-2017

Hi,

I am trying to close my account for good, because I had enough of this game.

But WG won't let me do it.

I went to personal setting I pushed close the account and....WG said it will send me a confirmation link on e-mail

so that i can press it and confirm the closure.

But they didn't sent me any e-mail, not even in spam.

What to do?

 



PowJay #2 Posted 05 December 2019 - 10:54 AM

    Lieutenant General

  • Player
  • 43555 battles
  • 6,078
  • Member since:
    09-07-2012

View Postdjciolos5, on 05 December 2019 - 09:51 AM, said:

Hi,

I am trying to close my account for good, because I had enough of this game.

But WG won't let me do it.

I went to personal setting I pushed close the account and....WG said it will send me a confirmation link on e-mail

so that i can press it and confirm the closure.

But they didn't sent me any e-mail, not even in spam.

What to do?

 

I can only suggest as a first step that you check your spam/junk email box if that option applies.



djciolos5 #3 Posted 05 December 2019 - 10:58 AM

    Sergeant

  • Player
  • 1839 battles
  • 218
  • [DR-RO] DR-RO
  • Member since:
    01-10-2017

But I already did !!!

Nothing. It's been 12 hours  already !


Edited by djciolos5, 05 December 2019 - 10:58 AM.


PowJay #4 Posted 05 December 2019 - 11:01 AM

    Lieutenant General

  • Player
  • 43555 battles
  • 6,078
  • Member since:
    09-07-2012

View Postdjciolos5, on 05 December 2019 - 09:58 AM, said:

But I already did !!!

Nothing. It's been 12 hours  already !

Sorry. Missed that bit. Just dropped in between battles.


 



will0hlep #5 Posted 05 December 2019 - 11:12 AM

    Corporal

  • Player
  • 13441 battles
  • 121
  • [TD_UK] TD_UK
  • Member since:
    10-19-2017

View Postdjciolos5, on 05 December 2019 - 10:58 AM, said:

But I already did !!!

Nothing. It's been 12 hours  already !



I have another (but longer) solution

 

create a new email account with a really long random password that you create by mashing your keyboard. make sure your computer doesn't save the password. Now change your tanks accounts email address. change your tanks account password to another really long random password that you create by mashing your keyboard. again make sure your computer doesn't save the password. now log out of both tanks and the new email.



UserZer00 #6 Posted 05 December 2019 - 11:20 AM

    Second Lieutenant

  • Player
  • 15079 battles
  • 1,307
  • Member since:
    03-05-2013
Do like everyone else and:
- Stop playing for a year or two and then come back and post on the forum asking what has changed
- Say you are quitting and then quietly slink back into the game like nothing happened.

In the event you are serious, just leave.  

Does it really matter if the account is fully closed, all past evidence of you having ever played the game erased from the history of the internet and anyone you've ever played against or with had their memory erased?

Even if you are going into politics I don't think they'll hold it against you if they find out you played the game. (Unless the oposition has a member with much better stats)

So, goodbye, good luck and happy holidays

Forcellrus #7 Posted 05 December 2019 - 11:20 AM

    Discord Housekeeper

  • Moderator
  • 16874 battles
  • 263
  • [DSCRD] DSCRD
  • Member since:
    03-22-2014
It would be best to contact customer support regarding that matter: https://eu.wargaming.net/support/en/products/wot/

Sir_Grzegorz #8 Posted 05 December 2019 - 11:21 AM

    Private

  • Player
  • 6138 battles
  • 21
  • Member since:
    06-04-2015

As any computer related problems:

Step 1. Restart and try again.

Step 2. Rise a ticket if step 1 failed.

 

 

 

It is reasonable to check if you are looking for email in the right place (as you can have more than one email account).

In general try again, tested it in WoWs and worked just fine.



Richthoffen #9 Posted 05 December 2019 - 11:24 AM

    Major

  • Player
  • 33103 battles
  • 2,881
  • [MS-] MS-
  • Member since:
    12-23-2011
its not that hard, uninstall the game and don't come back

BravelyRanAway #10 Posted 05 December 2019 - 11:32 AM

    Field Marshal

  • Beta Tester
  • 25928 battles
  • 13,990
  • [H_I_T] H_I_T
  • Member since:
    12-29-2010
Reroll plays the victim card....even when leaving.

SoupFork #11 Posted 05 December 2019 - 11:55 AM

    Warrant Officer

  • Player
  • 18383 battles
  • 714
  • Member since:
    11-07-2017
1827

ElricTheWhiteWolf #12 Posted 05 December 2019 - 03:09 PM

    Private

  • Player
  • 12293 battles
  • 20
  • Member since:
    07-09-2013
WoT is like the Hotel California.....you can check out but never leave :-)

WaffleTiger #13 Posted 05 December 2019 - 03:27 PM

    Second Lieutenant

  • Clan Commander
  • 45348 battles
  • 1,456
  • [5REST] 5REST
  • Member since:
    11-02-2011
Just do a support ticket. But why? You might come back.

wsatnutter #14 Posted 05 December 2019 - 03:58 PM

    Field Marshal

  • Beta Tester
  • 27664 battles
  • 10,504
  • [WSAT] WSAT
  • Member since:
    08-25-2010

View PostRichthoffen, on 05 December 2019 - 10:24 AM, said:

its not that hard, uninstall the game and don't come back

what he said btw 0/10 for the flounce



Echotun #15 Posted 05 December 2019 - 04:07 PM

    Second Lieutenant

  • Player
  • 24652 battles
  • 1,440
  • [FA-1] FA-1
  • Member since:
    03-15-2015

View PostRichthoffen, on 05 December 2019 - 11:24 AM, said:

its not that hard, uninstall the game and don't come back

 

Well, why do it the easy way when one can do it the hard way :D



Gruff_ #16 Posted 05 December 2019 - 04:28 PM

    Major

  • Player
  • 26458 battles
  • 2,807
  • Member since:
    09-22-2011

If your will power isn't strong enough just to uninstall and leave it that way then you could:

 

1. Sell / Remove all your tanks and dismiss all the crew find a way to waste your credits buying and selling stuff at 50% of the cost.

2. Give the account details to a friend /online gaming buddy and get them to change the email and password

3. Wait for WG to close it

 

Doing 1. will reveal if you really want to stop or not after a couple of days :playing:



FloppyBiscuit #17 Posted 05 December 2019 - 04:31 PM

    Lance-corporal

  • Player
  • 1079 battles
  • 75
  • [OOUUF] OOUUF
  • Member since:
    08-12-2016

View Postdjciolos5, on 05 December 2019 - 10:51 AM, said:

Hi,

I am trying to close my account for good, because I had enough of this game.

But WG won't let me do it.

I went to personal setting I pushed close the account and....WG said it will send me a confirmation link on e-mail

so that i can press it and confirm the closure.

But they didn't sent me any e-mail, not even in spam.

What to do?

 

i don't get people like you why don't you just uninstall the game and that's that or are you just looking for attention



djciolos5 #18 Posted 05 December 2019 - 05:08 PM

    Sergeant

  • Player
  • 1839 battles
  • 218
  • [DR-RO] DR-RO
  • Member since:
    01-10-2017

[edited]

 

Whay is so hard to understand that i just want to quit propely ?

And I don't want them to have 1 extra player to count?

 

WaffleTiger  _

I did a ticket they said to check my e-mail.


Edited by unhappy_bunny, 05 December 2019 - 06:39 PM.
removed insult


Orkbert #19 Posted 05 December 2019 - 06:03 PM

    Major

  • Player
  • 30344 battles
  • 2,575
  • Member since:
    08-29-2013

View Postdjciolos5, on 05 December 2019 - 05:08 PM, said:

Whay is so hard to understand that i just want to quit propely ?

 

Because all you need to stop properly is:

 

JUST. STOP. PLAYING.

 

Period.

 

Well, you can also uninstall the client since it does occupy quite some Gigabytes.

 

Anything beyond that is not 'quitting properly', if anything doing more than uninstall is being a drama queen.



apaleytos #20 Posted 05 December 2019 - 06:19 PM

    Warrant Officer

  • Player
  • 17153 battles
  • 575
  • Member since:
    06-26-2012

What will happen if they respond after 2-3 days? Riot?. I see a skorpionG(rental probably) and some tier 5 max.Nothing of value in there.

 

If it is a secondary account just play your main.

If you have had enough of this game,just unistall.It works...

 

 






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