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Very long loading times after battle **READ CAREFULLY**

loading times server account problem asking help

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Croway #1 Posted 20 December 2019 - 09:28 AM

    Private

  • Player
  • 39367 battles
  • 27
  • [OISPA] OISPA
  • Member since:
    10-31-2012

SOLVED: The cause of long loading times was that I had too many blacklisted players (700) and I had to delete all of those to solve this problem.

 

Hello fellow tankers, I have a serious problem. I have had this problem since ranked battles started. I can't remember the accurate time, but it was about when ranked battles started and/or WG launcher became the only solution to launch the game.

Here is a youtube video which shows the exact problem and it takes literally this long after every battle. This is little intriguing especially after advances. LINK: https://youtu.be/GRclXVyY4bQ

This loading icon stays about a half of minute, when tank is coming from battle and you are at hangar in same time: LINK: https://imgur.com/a/amLI8j0

To be clear: After finishing battle without quitting, it takes about 60 seconds to get back to hangar. If you die at the start of the battle and quit before battle ends, it takes about 30 seconds to get back to hangar, but when you are in hangar when the tank comes back to hangar, it takes another 30 seconds to "synchronize the personal files", and from this situation there is a screenshot in imgur link.

The weird thing here is that problem is account-related. I have tested my "Croway" account with three different computers and two different internet connections. Loading time is always 60 seconds. My main PC and main connection, I even tested my "reroll" account, which does not have this problem.

I have sent a ticket to Wargaming, but they said they sent the information to "specialists" and it has been almost 4 weeks without any response, and I am getting little hopeless.

AND, I have no any other problems in game, when loading TO battle, it's very fast, fps are 200-400 in battle, hangar is smooth etc. etc.

What I have tried to solve this problem:
  • Formatted SSD drive (wiped all the data and operating system) and clean installed genuine Windows

  • After installing clean windows I only downloaded World Of Tanks (without mods ofc.) and Google Chrome

  • Updated BIOS firmware to newest one

  • Crystaldisk test for SSD (it was fine)

  • Memtest for RAMs (it was fine)

  • WGCheck.exe, sent it to WG via ticket

  • Tested connection between my PC and WG servers with Pingplotter and sent it to WG via ticket

  • Reinstalled whole game without mods etc.

  • Tried to launch game with safe mode

  • Changed standard render and standard graphics (getting the MAX fps)

  • Monitored RAM + Disk usage + CPU usage + GPU usage while exiting battle, nothing goes up or do anything suspicious

  • Temperatures are perfect, GPU at 60 celsius and CPU at 40 celsius when playing

  • Repaired client with launcher

  • Reseted all the settings from World of Tanks

  • Deleted %appdata% (aka cache)

  • Put WoT.exe to highest priority from task manager

  • Put WG launcher to highest priority from task manager

  • Put all WG launchers and World Of Tanks exe.s to firewall exceptions and rules

  • Turned firewall and antivirus completely off (I don't have any other antivirus than defender)

 

Computer specs:

i7 4770 3.4GHz

16GB DDR3 Ram (Dominator Platinium) 1333 MHz

Nvidia GeForce 980

Asus Maximus GENE VI Motherboard

Samsung EVO 1TB SSD drive (yes, world of tanks is in this drive and I don't have any other drives)

Corsair AX760i (PSU)

Windows 10 64bit

 

Sorry for a long post, but I don't have any other ideas to solve this problem, and I wanted to be as clear as possible. Have a potato :)


Edited by Croway, 20 December 2019 - 12:55 PM.


jack_timber #2 Posted 20 December 2019 - 09:53 AM

    Colonel

  • Player
  • 42920 battles
  • 3,615
  • [T-D-U] T-D-U
  • Member since:
    07-26-2014

Yes don't have an answer but mine, at times, will have a similar exiting time.

So you are not alone, know it's no consolation but it isn't just your account.



Homer_J #3 Posted 20 December 2019 - 09:59 AM

    Field Marshal

  • Moderator
  • 33400 battles
  • 37,089
  • [WJDE] WJDE
  • Member since:
    09-03-2010
There's a few people with the same issue.  Nothing you can do but wait for the Wargaming experts to implement a solution.

Pansenmann #4 Posted 20 December 2019 - 08:05 PM

    Field Marshal

  • Player
  • 37039 battles
  • 14,161
  • [WJDE] WJDE
  • Member since:
    08-17-2012

Thanks for sharing that information - I only have a constantly full friendlist (300 entries) and would actually love to have more space,

my blacklist is quite small, about 20 entries or so - still it takes sometimes up to 5-10 seconds to get back to garage, with my alt account it is noticeably faster.



Wurstsoljanka #5 Posted 20 December 2019 - 09:40 PM

    Corporal

  • Player
  • 34512 battles
  • 149
  • [H2TF] H2TF
  • Member since:
    11-19-2012
I have the same problem but deleting my 3 blacklist entries and as many friends as possible didnt solve it :(

_SpartanWarrior_ #6 Posted 23 December 2019 - 12:59 PM

    Warrant Officer

  • Player
  • 37929 battles
  • 674
  • [BLOJ] BLOJ
  • Member since:
    01-09-2013
My clanmate had 0 blacklist players and still has problems. 100 tanks in garage though

_Junkyard_Dog #7 Posted 26 December 2019 - 05:38 PM

    Private

  • Player
  • 41071 battles
  • 19
  • Member since:
    12-26-2014

You are not alone. They don't care about the issue. But, on positive side, because of long exiting, I didn't have wish or any  effort to play, which mean, I didn't spend any money this year. And for sure I will stop playing it.

 

p.s

My block list  have 1k people, will try to delete all of them..



_Junkyard_Dog #8 Posted 26 December 2019 - 07:58 PM

    Private

  • Player
  • 41071 battles
  • 19
  • Member since:
    12-26-2014
Same. With 0 blocked people or 1000...It's have something with account. When they migrated from normal launcher and this crapwhat we have now. They don't want investigate until more people are affected. They knowledge is how to take more money, but we all know that...

BodskovDK #9 Posted 17 January 2020 - 07:22 AM

    Private

  • Player
  • 21196 battles
  • 19
  • [GA-DK] GA-DK
  • Member since:
    10-11-2013

I've had this issue for a few months now, and tried clearing my "blacklist" and still nothing. Tried flushing the DNS, tried reinstalling game and windows, tried loggin in on different PC's on different networks/ISP and still nothing

Made a new account and logged in and this has no problem at all!! And that was from my own PC!!! logged out and logged in again with my main account and the problem is back!!!

 

Made a ticket to WG, but like always, NOTHING EVER HAPPENS!!!

Im lost for words when u reach out to WG Support and all you even get back from them, is a standard pre-made mail answer! such BS!

 

One would think with the issue described as above, they atleast would look and maybe "compare" the two accounts on their end!!

 

So now i have just given up! 







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