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Xmas Decorider Bug

Bug gimme back my shards

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Jethro_Grey #1 Posted 31 December 2019 - 11:07 AM

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So, i am close to completing one collection, so i used the decorider to create specific decorations.

While the decorider cretaes the wanted deco, it does not appear in the album.

 

I lost 1k shards due to this bug. :angry:

Is this known? Is there a fix?



Homer_J #2 Posted 31 December 2019 - 11:20 AM

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First I have heard of it.  I don't suppose you have a screenshot?

Jethro_Grey #3 Posted 31 December 2019 - 12:27 PM

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View PostHomer_J, on 31 December 2019 - 11:20 AM, said:

First I have heard of it.  I don't suppose you have a screenshot?

 

I'm gonna make a short vid later, although i'm not too keen on wasting more shards.

But, if it helps resolving the issue and i maybe even get the almost 1.3k shards back...lets do it for science!



arjun69 #4 Posted 31 December 2019 - 12:33 PM

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scroll down in the album as mentioned in similar threats.

splash_time #5 Posted 31 December 2019 - 01:21 PM

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View PostJethro_Grey, on 31 December 2019 - 01:07 PM, said:

So, i am close to completing one collection, so i used the decorider to create specific decorations.

While the decorider cretaes the wanted deco, it does not appear in the album.

 

I lost 1k shards due to this bug. :angry:

Is this known? Is there a fix?

 

You must choose it ,don't let the decorider choose for you when you choose from in-album items. 



Homer_J #6 Posted 31 December 2019 - 03:07 PM

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Just tested it out with a tier I decoration, clicked on the empty square in the album which took me to the decorider, got the decoration I wanted, went back to the album and it was there.



splash_time #7 Posted 31 December 2019 - 03:13 PM

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View PostHomer_J, on 31 December 2019 - 05:07 PM, said:

Just tested it out with a tier I decoration, clicked on the empty square in the album which took me to the decorider, got the decoration I wanted, went back to the album and it was there.

 

It's a bug, I tried on T5 decoration item, and it gave me a T4 once, for three times. 

I don't know about you sir.



Homer_J #8 Posted 31 December 2019 - 03:34 PM

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View Postsplash_time, on 31 December 2019 - 02:13 PM, said:

 

It's a bug, I tried on T5 decoration item, and it gave me a T4 once, for three times. 

I don't know about you sir.

 

Not had any such problems on either my main or referral account.

 

It would be good to get some evidence though otherwise I'm going to blame the Christmas spirit.



LethalWalou #9 Posted 31 December 2019 - 05:15 PM

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View Postarjun69, on 31 December 2019 - 11:33 AM, said:

scroll down in the album as mentioned in similar threats.

 

Last year people missed the yellow/orange arrows to change pages and this year they don't know how to scroll down. I guess for next year WG has to just make the images smaller cause 90% of the playerbase is not able to realise such simple things.



Nishi_Kinuyo #10 Posted 31 December 2019 - 05:54 PM

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Without screenshots or a vid showing proof of the issue, there's not much we can do, afaik.

As for me, mine have always worked without issue.

Think I got all the level 5 decorations for two collections with no trouble.

Hm... actually, that's not entirely true, had an issue where I didn't get the deco I wanted but that was due to having the wrong category selecting, so user error.

 

Hoping to get my carpet sometime in the following two weeks.



__Eric__ #11 Posted 31 December 2019 - 11:36 PM

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Last weekend I have been crafting like a madman. With and without the antiduplicator. Never noticed I didn't get what I wanted to craft (except for a few doubles ofcourse).

 

 



Gremlin182 #12 Posted 31 December 2019 - 11:45 PM

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Quite often get the decoration I do not want but only because in all cases there is more than one option.

I can specify which tier 5 lunar tree topper I want but there is more than one.in the collection.

So first time I craft I get one of them and it goes into the collection.

I can in theory craft another 2 3 4 times and always get the one I already have.

Only way to get the specific decoration is to use one of the 17 anti randomiser charges.

 

Only exception I have found to this are the large decorations there you always get one you do not have.



NUKLEAR_SLUG #13 Posted 01 January 2020 - 11:50 AM

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Someone posted a while back that they had a bug with a particular decoration. Selecting it from the album preloaded the decorider with the wrong settings so when they clicked to craft it told them they already had it.

Could be related?




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