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Player Support Survey Feedback - any numbers?


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dUG1 #1 Posted 27 February 2020 - 02:42 PM

    Second Lieutenant

  • Player
  • 34865 battles
  • 1,045
  • [RGT] RGT
  • Member since:
    05-01-2011

Every time you contact bot-staffed CS, after failed attempt to get some help, you instead get to fill Player Support Survey Feedback.
Which is sad considering there is no support except automated answers for 90% of issues you address to them, that are not related to payments, but that is another matter.

 

I would like to know is there any "summary" of general players feedback and happiness with WG player support over the last year? Or in general?

 

I can imagine it being really low, but if anyone from WG staff reads this, can you please get some general figures, that could at least provide some indication of player base discontent with people you hire and pay do to nothing?

Thanks :great:






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