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WG customer 'service'

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DDem0n #1 Posted 06 May 2020 - 04:20 PM


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So this morning I bought an ace tanker package. Unknowingly (my fault I know) I bought it for the wrong tank. I bought it on the ISU-122 tank on the road to berlin event, the tank I intended to buy it for, was the T-44-85. 


So I figured, small mistake, it can happen, make a report and ask if they can move it around.


Long story short, no they cannot. 


My question: Why??


I am now out 2500 gold because those x10 things are on a tank I dislike playing, especially on this event I really don't like that tank. Why can an issue so simple not be resolved?


Regardless, from their reply I need to be happy and not worry about it, and they closed the report.

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