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Refund policy.


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Ailok_Konem #1 Posted 10 July 2020 - 11:45 AM

    Private

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  • [REDEG] REDEG
  • Member since:
    05-17-2011

Quick Q for anyone who has managed to ask for a refund. 

I saw on WG website that refunds can be asked for if the in-game items have been "unused"

That means if i purchased recently a tank, played 6 battles with it and i simply hate it. I can't ask for a refund?

Thank you!

 

Edit: Wanted to post in newcomer section. Sry!


Edited by Ailok_Konem, 10 July 2020 - 11:46 AM.


Uh_Oh_ #2 Posted 10 July 2020 - 11:45 AM

    Sergeant

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    06-05-2019
Yes as that would class as having been used

jabster #3 Posted 10 July 2020 - 11:51 AM

    Field Marshal

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    12-30-2010
Play one battle and there is no option of a refund.

Ailok_Konem #4 Posted 10 July 2020 - 11:52 AM

    Private

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  • 2909 battles
  • 46
  • [REDEG] REDEG
  • Member since:
    05-17-2011

View Postjabster, on 10 July 2020 - 11:51 AM, said:

Play one battle and there is no option of a refund.

Thank you. Did not wanted to start the process if there is no chance. have a good one o/



BravelyRanAway #5 Posted 10 July 2020 - 11:59 AM

    Field Marshal

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    12-29-2010

View PostAilok_Konem, on 10 July 2020 - 10:52 AM, said:

Thank you. Did not wanted to start the process if there is no chance. have a good one o/

I believe you can get a refund on premium time....at least the days you didn't use.



qpranger #6 Posted 10 July 2020 - 12:03 PM

    Lieutenant General

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    12-25-2013

View PostBravelyRanAway, on 10 July 2020 - 01:59 PM, said:

I believe you can get a refund on premium time....at least the days you didn't use.

 

Interesting, this could work for me.



BravelyRanAway #7 Posted 10 July 2020 - 12:09 PM

    Field Marshal

  • Beta Tester
  • 25940 battles
  • 14,016
  • [H_I_T] H_I_T
  • Member since:
    12-29-2010

View Postqpranger, on 10 July 2020 - 11:03 AM, said:

 

Interesting, this could work for me.

In the terms of service.....

Spoiler

 



Spammable_Lecter #8 Posted 10 July 2020 - 12:32 PM

    Warrant Officer

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    03-06-2011
I got a refund on a tank i got last year  no problem . If you play so much as a game in it " YOU WILL NOT GET A REFUND"

OofBerry #9 Posted 13 July 2020 - 09:47 AM

    Corporal

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  • 23028 battles
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  • Member since:
    05-27-2015
Yes I have gotten a refund before but only if you have never used what you bought




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