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Game freezes on map Steppes for 3-4 seconds


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kejmo #1 Posted 03 November 2020 - 08:58 AM

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And only on this map, since the new patch. 

 

The game completely stops and i find my tank in other locations (of course), and it is really annoying when it happens in the middle of a fight. 

 

It doesn't have any time pattern, sometimes it freezes on the spawn, sometimes in the middle of the game. And happens only on this map, Steppes. 

 

Any others had similar experiences with this ?



ValkyrionX_TV #2 Posted 03 November 2020 - 10:29 AM

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do you have wot on an ssd or hdd? this makes a big difference on the loading times, even the speed of the ram can affect if at too low frequencies in relation to the processor family you use [amd ryzen or intel].


Try running a game check via the WGC and running the game without mods or with updated mods.



AeyT #3 Posted 03 November 2020 - 10:37 AM

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View PostValkyrionX_TV, on 03 November 2020 - 10:29 AM, said:

do you have wot on an ssd or hdd? this makes a big difference on the loading times, even the speed of the ram can affect if at too low frequencies in relation to the processor family you use


I've got the game running off a generic hdd and got no problems with loading so probs not that



Steeleye_Spam #4 Posted 03 November 2020 - 03:06 PM

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I've noticed some very small freezes happening on most maps since the patch - quite often when a new enemy tank is spotted. Doesn't generally affect gameplay, but its a bit annoying.

ValkyrionX_TV #5 Posted 03 November 2020 - 03:16 PM

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View PostSteeleye_Spam, on 03 November 2020 - 03:06 PM, said:

I've noticed some very small freezes happening on most maps since the patch - quite often when a new enemy tank is spotted. Doesn't generally affect gameplay, but its a bit annoying.

 

I personally haven't noticed any changes in game loading times or freeze since the last patch 



kejmo #6 Posted 03 November 2020 - 03:21 PM

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View PostValkyrionX_TV, on 03 November 2020 - 09:29 AM, said:

do you have wot on an ssd or hdd? this makes a big difference on the loading times, even the speed of the ram can affect if at too low frequencies in relation to the processor family you use [amd ryzen or intel].


Try running a game check via the WGC and running the game without mods or with updated mods.

 

SSD, for years (and previous patches). WGC says everything is fine. The game worked for years without problems, but with this latest one (micropatch or something), Steppes make problems. 

 

Now i need to wait till i get it in battle or i could try training room (but somehow i think that would be useless). 

 

Mods used now (and ages till now) are 1. MoE Calculator, 2. WN8 Calculator and 3. Player rankings without XVM. 

 

So i really wouldn't say the problem suddenly lies in my computer. 

 

Try to do some tests if you have access to that info.



Ringo_Star #7 Posted 03 November 2020 - 04:19 PM

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I have the same issue. I don't use any mods. Game is on ssd (m2) and I have ryzen 3600. All other maps work without problems. 

Edited by Ringo_Star, 03 November 2020 - 04:21 PM.


wsatnutter #8 Posted 03 November 2020 - 04:24 PM

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what has support said

NekoPuffer_PPP #9 Posted 03 November 2020 - 05:24 PM

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Sounds like a cache issue. Something wants to load but gets stuck.

 

Clear your cache. If it's not solved, then it's a bug. Report it in the bug section - http://forum.worldoftanks.eu/index.php?/topic/755093-update-1101-bugs-and-technical-issues/

 

How to clear the cache - https://eu.wargaming.net/support/en/products/wot/article/10218/

 

Note: Don't delete Preferences.xml if you don't want to go through the hassle of readjusting all your controls and settings.

 

I still wonder why cache clearing is not an option accessible from the Game Center...you have to do it manually.


Edited by NekoPuffer_PPP, 03 November 2020 - 05:28 PM.


kejmo #10 Posted 03 November 2020 - 06:12 PM

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View PostNekoPuffer_PPP, on 03 November 2020 - 04:24 PM, said:

Sounds like a cache issue. Something wants to load but gets stuck.

 

Clear your cache. If it's not solved, then it's a bug. Report it in the bug section - http://forum.worldoftanks.eu/index.php?/topic/755093-update-1101-bugs-and-technical-issues/

 

How to clear the cache - https://eu.wargaming.net/support/en/products/wot/article/10218/

 

Note: Don't delete Preferences.xml if you don't want to go through the hassle of readjusting all your controls and settings.

 

I still wonder why cache clearing is not an option accessible from the Game Center...you have to do it manually.

 

Will give this a try. I will report the outcome once i see the map again.



TheJungleBeast #11 Posted 03 November 2020 - 06:30 PM

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On that link to the game cache clear it says : The Rest - Resets the game chache, does this mean delete every thing in the folder? 
  • The rest – resets the game cache.
  • The rest – resets the game cache.
  • The rest – resets the game cache.

Edited by TheJungleBeast, 03 November 2020 - 06:31 PM.


Steeleye_Spam #12 Posted 05 November 2020 - 12:51 AM

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yes



kejmo #13 Posted 05 November 2020 - 08:28 AM

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View Postkejmo, on 03 November 2020 - 05:12 PM, said:

 

Will give this a try. I will report the outcome once i see the map again.

 

So, training didn't work for testing, so i had to get Steppes in randoms. Finally got it in randoms, and i have the same issue after going through all those steps you wrote. Sending ticket to support, then i will copy/paste their answer here, maybe it will help others too.






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