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Bonus-codes don't work


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Shy_Boy #1 Posted 13 January 2012 - 03:48 PM

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I had created an account and then entered bonus-codes for Mk VII Tetrarch and T-127 + premium account. It showed that the bonus-codes were entered correctly and my account was succesfully improved, but when I started the game, I saw, that in the game there were no messages about improvement, no premium account for a day and no premium tanks. Please, give me my premiums :(

XiTiX #2 Posted 13 January 2012 - 03:51 PM

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Are you sure that you have logged into game client under this access? I am assuming you already have active account and this is your alt. Anyway, if you don't get your items your best bet would be contacting support.

Shy_Boy #3 Posted 13 January 2012 - 03:53 PM

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Yes of course, I did it for the third time, as usually, but such a problem appeared the first time :)

panzer_bolle #4 Posted 13 January 2012 - 03:54 PM

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where did you use bonus codes, .com or .eu? And which version of game do you use, NA or EU? That could be it...

Shy_Boy #5 Posted 13 January 2012 - 03:55 PM

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I used the code in EU and I'm using EU game.

DougHole #6 Posted 13 January 2012 - 04:21 PM

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Were the codes and form you used to enter them legitimate?

Shy_Boy #7 Posted 13 January 2012 - 04:33 PM

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Yes.

DougHole #8 Posted 13 January 2012 - 04:52 PM

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Then contact support

admiralbismarck #9 Posted 14 January 2012 - 05:16 AM

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you need to have an account since November to get access to the code otherwise it will not work




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