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WOT freezing notebook

freezing notebook wot

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PrimarchHyperyon #1 Posted 06 April 2021 - 10:36 PM

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After the last micropatch (I believe it was last week) my notebook is freezing the game several times. Before that micropatch it was working allright, with graphics settings in med. Now I downgrade the graphics to minimum and the game still is freezing. I already did a lot of things but none is working:

 

Reinstall wot

Clean wot cache

Run windows debloater

Update graphics card drivers

FPS and Ping are ok

DirectX is updated

Run temperature core software - all ok

On Task Manager the game is using 20%/30% CPU, 50%/60% RAM and 20%/30% Disk.

 

Notebook specs:

Intel i5 7Gen 2 cores 4 threads

8gb RAM DDR4

1TB HD

Intel HD Graphics 620

 

I know my notebook its not great, but it was working fine before last week micropatch. Anyone else having the same issue?

 


Edited by PrimarchHyperyon, 06 April 2021 - 10:43 PM.


jack_timber #2 Posted 07 April 2021 - 08:33 AM

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You didn't say whether or not you use mods so might be worthwhile starting in Safe Mode, right click Start Button choose Safe Mode.

Failing that try in 32bit mode. GL



AmphetamineLogic #3 Posted 07 April 2021 - 09:11 AM

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It's a better spec than mine!

Have you downloaded and run WG_Check?

PrimarchHyperyon #4 Posted 07 April 2021 - 02:39 PM

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Ops, forgot to tell: no mods.

Also run WG check and talk to support - no results.

 

Also did these:

- Start the game in Safe mode - done still freezing
- Delete the Cache - done still freezing
- Update graphic driver - done still freezing
- Run an integrity check of the game files - done still freezing

 

Thx for the help folks.


Edited by PrimarchHyperyon, 07 April 2021 - 02:41 PM.


AmphetamineLogic #5 Posted 08 April 2021 - 09:23 AM

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View PostPrimarchHyperyon, on 07 April 2021 - 01:39 PM, said:

Ops, forgot to tell: no mods.

Also run WG check and talk to support - no results.

 

Also did these:

- Start the game in Safe mode - done still freezing
- Delete the Cache - done still freezing
- Update graphic driver - done still freezing
- Run an integrity check of the game files - done still freezing

 

Thx for the help folks.

 

To be honest, you've done pretty much everything I would do.

 

Last check so there is no misunderstanding. You say "my notebook is freezing the game several times." This implies it is just the game and the operating system is still functioning. Is this a correct reading of your post?

 

You can set registry flags which allows you to cause a dump crash from the keyboard if the operating system is still working. However, I would say that this is not for anyone who doesn't know what they are doing when editing the registry. It is usually okay (I hack the registry frequently) but there is a warning, one accidental edit and it could be curtains and a complete reinstall of Windows may be required, which is why it always comes with a "At Your Own Risk" warning..

Forcing a System Crash from the Keyboard - Windows drivers | Microsoft Docs



PrimarchHyperyon #6 Posted 08 April 2021 - 07:59 PM

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Yep, the OS is working fine. One thing that it’s interesting about this issue: the first game usually is fine. The second game the microfreezing starts. The third game it instensifies and so on. It’s like something is stacking up, making the memory (or processor, idk) heavy and causing several microfreezings during the game.

 

Thx for your help. I’m starting to get cornered here with no solution on sight. I really don’t want to reinstall the windows because it’s a pain.



jack_timber #7 Posted 09 April 2021 - 07:45 AM

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I know you have checked the temps but when I used to play on a laptop I found heat from CPU/GPU would cause mine to exhibit similar symptoms to what you are getting.

I found the only way around this was to remove the 'tray' off the base of the PC, very small screws need a flaming microscope to see them, so as to get right into the fans and heatsinks to clean these out.

Might be worth a try if you are confident, GL.



AmphetamineLogic #8 Posted 09 April 2021 - 08:30 AM

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A few more things to check:

The Reliability Monitor in Control Panel It's at Control Panel\System and Security\Security and Maintenance\Reliability Monitor, but the easiest way to find it is to type "reliability" into the bottom left search box.

 

Press the WIN+R keys and run PERFMON. Look in Reports / System / System Diagnosis and check all tests are "passed"

 

Disable your swap file (This will require a reboot and a reboot to put it back.) With 8Gb RAM windows should run fine, but it would eliminate problems with paging.



PrimarchHyperyon #9 Posted 10 April 2021 - 11:16 PM

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So I tried a lot of things and the last one is reinstall windows. Im gonna do that when I have some spare time.

I dowgraded all my graphics settings and the stuttering during the game now is "playable".

If i found any other solution Im gonna post here.

Thank you all for your time and help.

 







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