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Personal Crew book (850.000) used but nothing happened


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LoboStine #1 Posted 26 September 2021 - 03:40 PM

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I used a personal crew book (850.000) on a commander. He has 5x +93% and supposed to move to 6x +4% but nothing happened. I lost my crew book. What to do? It does not appear that I can create a ticket to WG on this issue?! 

 

Player support writes: "Just let us know how we can help and we'll be happy to assist you". 

 

That is not correct at all Since you do not get the option to create a ticket at all.

 

Plaese help your customers or make a proper product without so many bugs. 

 

customers are just left helpless.

 

I paid for those crew boks via Battle Pass.

 

it's not okay at all. 

 

 

 

 

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Edited by LoboStine, 26 September 2021 - 09:55 PM.


L3gionaire #2 Posted 27 September 2021 - 02:17 AM

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First of all you are comparing what the crew book gives vs the free XP needed to increase exp on your crew member.

Free XP is converted at the regular rate of 1 unit of Free XP = 5 units of Crew XP

https://worldoftanks...xp-for-crew-xp/

 

You can also use this calculator to see how much experience you needed:

http://www.planetwot.com/Crewxp/



MeetriX #3 Posted 27 September 2021 - 06:22 AM

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View PostL3gionaire, on 27 September 2021 - 03:17 AM, said:

First of all you are comparing what the crew book gives vs the free XP needed to increase exp on your crew member.

Free XP is converted at the regular rate of 1 unit of Free XP = 5 units of Crew XP

https://worldoftanks...xp-for-crew-xp/

 

You can also use this calculator to see how much experience you needed:

http://www.planetwot.com/Crewxp/

OP did not compare anything. Where did you get that idea?

He clearly talk about a book.

5x +94% to 6x +4%=~833k

5x +93% to 6x +4%=~948k

OP said he is somewhere between 833k and 948k Xp short.

 



L3gionaire #4 Posted 27 September 2021 - 06:26 AM

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View PostMeetriX, on 27 September 2021 - 08:22 AM, said:

OP did not compare anything. Where did you get that idea?

He clearly talk about a book.

5x +94% to 6x +4%=~833k

5x +93% to 6x +4%=~948k

OP said he is somewhere between 833k and 948k Xp short.

 

 

He was for sure was looking in-game how much xp he needed for next level or something, but that's free xp so...

 

 



MeetriX #5 Posted 27 September 2021 - 06:29 AM

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View PostL3gionaire, on 27 September 2021 - 07:26 AM, said:

 

He was for sure was looking in-game how much xp he needed for next level or something, but that's free xp so...

 

 

Then the calculator is wrong.

Why you linked broken calc?

 



LoboStine #6 Posted 27 September 2021 - 07:14 AM

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View PostMeetriX, on 27 September 2021 - 06:22 AM, said:

OP did not compare anything. Where did you get that idea?

He clearly talk about a book.

5x +94% to 6x +4%=~833k

5x +93% to 6x +4%=~948k

OP said he is somewhere between 833k and 948k Xp short.

 

 

When you click on a crew book (personal crew book 850.000 xp) and then on a member of the crew you can clearly see how much he is expected to be subsequent. 

But my real problem is that nothing happened at all - besides that I lost my crew book.  

 

 



MeetriX #7 Posted 27 September 2021 - 07:28 AM

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View PostLoboStine, on 27 September 2021 - 08:14 AM, said:

 

When you click on a crew book (personal crew book 850.000 xp) and then on a member of the crew you can clearly see how much he is expected to be subsequent. 

But my real problem is that nothing happened at all - besides that I lost my crew book.  

 

 

It bounced off.

 



LoboStine #8 Posted 27 September 2021 - 07:42 AM

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View PostMeetriX, on 27 September 2021 - 07:28 AM, said:

It bounced off.

 

Yes.. precise. 

 

 



Gremlin182 #9 Posted 27 September 2021 - 08:03 AM

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I used the link to the original crew book page which still works and has a calculator for the crew books.

So assuming a crew member with 5 full skills and a 6th to 93% adding 850k via crew books gives you 97% in that last skill so just +4%

If I take it as 5 skills and 93% in that 5th skills then the same crew book gives me 99% in that last skill

 

In any case from whenever I use a crew book I get the option to see what the crew book will give me before I click on apply and use it.

If the game caused you to lose a crew book you have every right to send in a ticket to support and state your case.



L3gionaire #10 Posted 27 September 2021 - 08:07 AM

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View PostMeetriX, on 27 September 2021 - 08:29 AM, said:

Then the calculator is wrong.

Why you linked broken calc?

 

 

What ?

No, the calculator is correct.

If the OP still thinks that the Crew book didn't apply anything, he should raise a ticket to Customer Support.



LoboStine #11 Posted 27 September 2021 - 05:37 PM

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View PostL3gionaire, on 27 September 2021 - 08:07 AM, said:

 

What ?

No, the calculator is correct.

If the OP still thinks that the Crew book didn't apply anything, he should raise a ticket to Customer Support.

Yes.. as i said previous.

 

When you click on a crew book (personal crew book 850.000 xp) and then on a member of the crew you can clearly see how much he is expected to be subsequent. 

But my real problem is that nothing happened at all - besides that I lost my crew book.  

 

It does not appear that I can create a ticket to WG on this issue?!?!? I have tried!!

 

 



Gremlin182 #12 Posted 27 September 2021 - 06:22 PM

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Just a thought how about reporting it in the 1.14 bug reports thread as it might just be one

 



L3gionaire #13 Posted 27 September 2021 - 06:26 PM

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View PostLoboStine, on 27 September 2021 - 07:37 PM, said:

Yes.. as i said previous.

 

When you click on a crew book (personal crew book 850.000 xp) and then on a member of the crew you can clearly see how much he is expected to be subsequent. 

But my real problem is that nothing happened at all - besides that I lost my crew book.  

 

It does not appear that I can create a ticket to WG on this issue?!?!? I have tried!!

 

 

 

Maybe try there ?

But you need to explain exactly what happened, when it happened, etc.

 

Game
In-Game goods
Missing in-game goods



LoboStine #14 Posted 27 September 2021 - 07:20 PM

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View PostL3gionaire, on 27 September 2021 - 06:26 PM, said:

 

Maybe try there ?

But you need to explain exactly what happened, when it happened, etc.

 

Game
In-Game goods
Missing in-game goods

I can't send a ticket in 

 

In-game

I am missing: tanks, crew, modules, gold, ...

 






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